Ailene Machate

• Performed implementation and oversaw assurance of compliance on Food, Safety and Cleanliness Programs for assigned area.
• Day-to-day operations effectiveness of Dine-In and Take-Home Sales Services; Ensures multiple needs of customer are attended to promptly.
• Increased Sales building initiatives by providing leadership support to Restaurant Manager through client business relations for assigned institutional accounts and customer engagement.
• Managed customer complaints and accomplished CRM for proper endorsement to the whole team.
• Established workforce management of assigned store, which includes more than 100 employee to handle manpower planning, hiring and orientation/certification of new members in team, managing of schedule and shifts.
• Implementation of other store administrative activities necessary to carry out business such as but not limited to office organization, securing of government permits and Store Reports Preparation, and programs such as Store Safety.
• Performed daily administrative tasks, such as ordering supplies, processing invoices and reconciling accounts

• Performed full assistance to customer on their goods purchases.
• Transact sales invoice and payments from customer using cash and non cash payment method.
• Collect 100% complete daily sales cash transaction from all cashiers before shift ends.
• Facilitate the trainings of the seasonal cashiers.
• Accomplish Daily & Monthly reports sales report.

Assist on releasing checks of employees salary and record all transactions of the day. File and arrange all vouchers from different transactions or expenses of the office & other documents. Encoding and recording the list of check notices and canceled checks to be submitted to the Bank. Assist in recording the warrant of register that contains the list of check releases and task directed from superiors.

• Processing of customer's loan application
• Reporting of all finance transaction per day
• Received applications from different client who applied for loan or credit assistance
• Updating records and invoices of all transaction per day.
• Daily sending of financial or transaction reports
• Monthly sending of branch total expenses including loan releases