Rachel Gerolangin

• Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
• Designated as the Training manager. Ensures that the quality of training is met and employees are knowledgeable in the store's SOP.
• Designated as the Service Quality Manager. Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
• Tracked daily sales transactions and invoices for accurate and updated financial reporting.
• Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
• Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
• Ensured compliance with local health department regulations through regular staff training sessions and facility inspections.

• Served as an assistant to all administrative personnel and acted as a first point of contact for visitors and customers.

• Responsible in the Property Plant and Equipment of the office. Providing monthly, quarterly, annual and incidental reports.

• Good communication skills applied in public speaking, coordinating with other agencies and clients.

• Responsible in the organization and orderliness in the inventory of supplies. Providing the requisition slips, procurement, monthly, quarterly and annual inventory report.

• Worked to ensure quality service and addressed and resolved all customer/client issues.

• Acted as the Liaison Officer of the office. Process documents with other branch of office, other government agencies and private entities.