Summary
Overview
Work History
Education
Skills
Certification
References
Interests
Training
Timeline
Ysabela Camille B. Digma

Ysabela Camille B. Digma

Trust & Safety New Associate
Ibaan,BTG

Summary

Personable and adaptable professional equipped with solid foundation in effective communication and organization. Knowledge of customer service principles and proficiency in managing administrative tasks and data entry. Capable of delivering excellent support to ensure smooth operations and contribute to team success.

Overview

1
1
year of professional experience
21
21
Certifications
3
3
Languages

Work History

Trust & Safety New Associate

Accenture
08.2024 - Current
  • Increased client satisfaction by resolving complex issues and providing exceptional service at all times.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
  • Enhanced team productivity by streamlining communication and implementing efficient project management tools.
  • Developed and implemented strategies to increase client satisfaction and engagement.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Managed a diverse team of professionals, fostering an inclusive work environment that encouraged collaboration and innovation.

Education

Bachelor of International Hospitality Management -

University of Batangas
01.2022

Secondary - undefined

Fernando Air Base National High School
01.2014

Integrate School -

De La Salle Lipa

Skills

Hardworking, determined and willing to work

Certification

CTHM SKILLS COMPETITION October 31, 2018

References

Francia Yvette, Magpantay, Dean, 0943-723-1446, University of Batangas

Interests

Volunteering

Learning Languages

Baking

Music

Training

  • "Tourism and Hospitality Lecture Series Reconditioning the Industry practices towards the Better normal" Via Google meet/Facebook at the Philippine Women's University, Manila June 9, 2021
  • "Hospitality and Tourism Professionalism and Work Ethics Shaping the Industry of Tomorrow" University of Batangas via Virtual Platform November 26, 2020
  • "2nd Tulinga Cook-off Challenge Lecture Series" University of Batangas Auditorium, Hilltop, Batangas City November 28, 2019
  • "Job Interview Etiquette Webinar" Via Facebook live January 27, 2022

Timeline

Trust & Safety New Associate - Accenture
08.2024 - Current
Fernando Air Base National High School - Secondary,
University of Batangas - Bachelor of International Hospitality Management,
De La Salle Lipa - Integrate School,
Ysabela Camille B. DigmaTrust & Safety New Associate