Stephen Karl Lumawag
Paranaque City,00
Summary
Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care.
Overview
10
10
years of professional experience
Work History
Trust & Safety New Associate
Accenture
01.2021 - Current
Barista
Bo's Coffee
05.2019 - 11.2019
- Cleaned counters, machines, utensils, and seating areas daily
- Completed successful daily cash audits to correctly balance drawers at end of shifts
- Trained new team members with positive reinforcement and respectful, encouraging coaching
- Monitored supply levels at counter and maintained customer areas to meet typical demands
- Operated espresso machines and commercial coffee brewers to create beverages.
Barista
Beans & Roots Coffee and Tea
05.2017 - 06.2018
- Cleaned counters, machines, utensils, and seating areas daily
- Completed successful daily cash audits to correctly balance drawers at end of shifts
- Trained new team members with positive reinforcement and respectful, encouraging coaching
- Monitored supply levels at counter and maintained customer areas to meet typical demands
- Operated espresso machines and commercial coffee brewers to create beverages
- Maintained regular and consistent attendance and punctuality.
Store Crew Member
Mcdonald's Corporation
03.2015 - 03.2016
- Checked incoming orders and organized new stock
- Completed daily tasks accurately and on-time to support shop needs
- Maximized safety and production levels by frequently cleaning and organizing work areas
- Greeted customers entering store and offered assistance with requirements
- Supported production needs by performing routine tasks using standard procedures and equipment
- Helped managers with daily checklists and last-minute requirements.
Education
High School Diploma -
Saint John's Cathedral School
Dagupan City, PhilippinesBachelor of Science - Hospitality Administration And Management
University of Pangasinan
Dagupan City, PhilippinesSkills
- Data validation
- Data quality assurance processes
- Proficient in MS office Tools
- Data Validation
Languages
English
Advanced (C1)
Timeline
Trust & Safety New Associate
Accenture
01.2021 - Current
Barista
Bo's Coffee
05.2019 - 11.2019
Barista
Beans & Roots Coffee and Tea
05.2017 - 06.2018
Store Crew Member
Mcdonald's Corporation
03.2015 - 03.2016
High School Diploma -
Saint John's Cathedral School
Bachelor of Science - Hospitality Administration And Management
University of Pangasinan
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