Alex Tam Jr.

Compliance to Company Standards:

Ensures that station operations adhere to company policies and procedures, including product receiving, inventory management, cash handling, safety and security, technical equipment management, and permit renewals.

Inventory Management:

Coordinates inventory orders and confirms daily stock requirements with the Retail Coordinator.

Ensures effective inventory control and product management processes.

Cash Management:

Oversees and ensures accurate cash management, including declaration of cash on hand and proper deposit procedures.

Station Performance Reporting:

Prepares and submits essential reports to the assigned Accountant, including: ▪ Daily Sales Report (DSR)

▪ Cash Report

▪ Inventory Variance Monitoring Report

▪ Consumable/Revolving Fund Report

▪ Inventory Analysis Update

▪ Other accounting-related reports as required.

Coordination with Contractor and Operator:

Collaborates with third-party service providers and operators to ensure station personnel are properly supervised, trained, and scheduled.

Ensures the timely and efficient performance of station staff and their adherence to standard operations and customer service protocols.

Customer Management:

Addresses and resolves customer complaints in coordination with the Retail Operations Officer and customer service personnel.

• Maintained inventory accuracy by conducting regular stock checks and updating inventory systems.

• Managed daily clerical tasks, ensuring accurate data entry and maintaining organized records..

• Developed promotional displays to highlight seasonal items, driving increased foot traffic and sales.

• Maintained organized storage areas, facilitating easy access to inventory for team members.

• Conducted market research to identify customer preferences, informing targeted promotional strategies and offerings.
• Assisted in inventory management by restocking promotional materials and ensuring product availability.

• Maintained a clean, organized sales floor to promote a pleasant shopping experience for customers.

• Monitored and tracked vehicle locations in real-time, facilitating prompt adjustments to schedules and assignments.
• Conducted regular audits of dispatch records, ensuring compliance with safety regulations and operational standards.

• Unloaded and stored deliveries, ensuring accurate stock levels for efficient access.
• Performed regular quality checks on products, securing freshness and adherence to standards.