E-Commerse
Edwin Male
IT/E-Commerce
Rizal,Teresa
Summary
Proven leader with a track record of operational excellence at Wallstreet Courier Services Inc., enhancing station efficiency and securing grant funding. Skilled in team management and computer hardware/software, I excel in fostering team collaboration and leveraging data analytics for strategic decisions. Achieved significant improvements in safety audits and incident response times, demonstrating a commitment to results and operational advancements. Expertise includes leading operations, managing reporting and enhancing systems to maintain responsiveness in dynamic situations. Successful at gathering, reviewing and presenting information to align operations with current situations. Excellent judgment with critical eye for detail and understanding of strategy.
Overview
16
16
years of professional experience
1
1
Language
Work History
Station Head
Wallstreet Courier Services Inc.
08.2019 - 05.2023
- Conducted regular safety audits to ensure compliance with industry standards and minimize risks.
- Improved incident response times by regularly evaluating dispatch protocols and making necessary adjustments.
- Led efforts in securing grant funding for new equipment or personnel training opportunities that enhanced overall station capabilities.
- Streamlined inventory management practices that resulted in more efficient use of supplies while reducing waste levels within station environment.
- Enhanced station efficiency by implementing streamlined processes and procedures for daily operations.
- Spearheaded recruitment initiatives aimed at attracting diverse candidates who contributed positively to station''s culture and performance levels.
- Increased staff performance through consistent training, coaching, and mentoring initiatives.
- Managed personnel scheduling to optimize coverage while maintaining employee satisfaction and wellbeing.
- Oversaw budget management for station, optimizing resource allocation and reducing unnecessary expenses.
Hub Captain
Food Panda Inc
06.2018 - 08.2019
- Contributed to company-wide safety initiatives through active participation in training programs and seminars.
- Actively participated in emergency preparedness drills to ensure rapid response capability during actual incidents.
- Live operations of rider on field.
- Performed comprehensive checklists prior to takeoff to reduce possible safety issues.
Sr. Team Lead
Integrante Solutions Inc.
02.2015 - 08.2017
- Fostered strong relationships with cross-functional teams to ensure seamless collaboration on shared initiatives.
- Established clear performance metrics for individual team members, driving accountability towards meeting organizational goals.
- Increased overall productivity with consistent monitoring of team progress, adjusting priorities as needed.
- Streamlined project workflow for increased efficiency by identifying bottlenecks and optimizing processes.
- Oversaw the implementation of new systems or processes within the team successfully navigating change management challenges.
- Maintained accurate records of all projects, providing regular updates to senior management on progress and potential roadblocks.
Team Lead
ACTIONLABS IT Services Phils
06.2013 - 08.2014
- Led cross-functional teams for successful project execution while maintaining strong collaboration among team members.
- Dispatching of loads to field technician and driver technician
- Assisted in recruitment to build team of top performers.
- Collected, arranged, and input information into database system.
- Maintained database systems to track and analyze operational data.
Technical Support Representative
SPi Global
08.2012 - 12.2012
- Boosted first-call resolution rates with efficient problem-solving skills and deep product knowledge.
- Maintained a high level of expertise on company products, ensuring accurate information was provided to customers at all times.
- Implemented feedback from customers to improve overall quality of support services provided by the team.
- Delivered exceptional customer service by quickly addressing concerns and providing clear, concise explanations of technical solutions.
Warehouse Assistant
InfoWorx
03.2010 - 04.2011
- Proactively identified damaged or defective items before shipping, minimizing potential customer dissatisfaction and the need for returns.
- Assisted management in creating employee schedules, ensuring adequate staffing levels were maintained at all times for efficient operation.
- Maintained clean workspace consistently; keeping aisles clear from obstructions promoting workplace safety.
- Contributed to smooth operations by assisting with the accurate receipt, storage, and dispatch of goods.
Computer Technician
Presidential Security Group
08.2009 - 01.2010
- Collaborated with team members to troubleshoot complex technical issues, resulting in faster resolution times.
- Successfully migrated company data during system upgrades without losing any critical information.
- Streamlined helpdesk processes by implementing ticket management systems for more effective issue tracking and resolution.
- Resolved technical issues for clients through remote support, increasing customer satisfaction.
Computer Lab Assistant
Lyceum Of The Philippines University
04.2007 - 04.2008
- Ensured smooth operation of the lab, effectively managing equipment inventory and usage.
- Facilitated workshops for users on relevant topics such as cybersecurity, data management, and software utilization.
- Managed user accounts, ensuring secure access to network resources and safeguarding sensitive data.
- Assisted instructors in integrating technology into their curriculum for enhanced student engagement and understanding of course materials.
Education
Associate of Science - Information Communications Technologies
International Electronics Technical Institute
Pasay City 06.2024 -
High School Diploma -
La Immaculada Concepcion School
Pasig City 04.2001 -
Skills
Team Management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
HybridOn-SiteRemoteImportant To Me
Company CultureCareer advancementPaid sick leaveWork-life balanceHealthcare benefitsTeam Building / Company RetreatsPersonal development programsPersonal Information
Date of Birth: August 04, 1989
Place of Birth: Kinakap Dinas, Zamboanga Del Sur
Age: 34
Gender: Male
Marital Status: Single
Nationality: Filipino
Religion: Roman Catholic
Father's Name: Alfredo D. Albinda
Mother's Name: Nena T. Albinda
Quote
The opposite of a true statement is a false statement, but the opposite of a profound truth may well be another profound truth.
Niels Bohr
Interests
Data Analytics
Logistics
Timeline
Associate of Science - Information Communications Technologies
International Electronics Technical Institute
06.2024 -
Station Head
Wallstreet Courier Services Inc.
08.2019 - 05.2023
Hub Captain
Food Panda Inc
06.2018 - 08.2019
Sr. Team Lead
Integrante Solutions Inc.
02.2015 - 08.2017
Team Lead
ACTIONLABS IT Services Phils
06.2013 - 08.2014
Technical Support Representative
SPi Global
08.2012 - 12.2012
Warehouse Assistant
InfoWorx
03.2010 - 04.2011
Computer Technician
Presidential Security Group
08.2009 - 01.2010
Computer Lab Assistant
Lyceum Of The Philippines University
04.2007 - 04.2008
High School Diploma -
La Immaculada Concepcion School
04.2001 -
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