VILLAMOR BLAS MARIANO JR
Electronics Engineering
Pasig City
Summary
Hardworking, intelligent and has experienced when it comes on customer service and technical support matters.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
Advisor I, Technical Support Representative
Concentrix Philippines Incorporation
2023.04 - 2025.01
- Answering queries of buyers thru online shopping center 'Tiktok Shop'.
- Give a good resolutions to the concerns of the customers like delivery progress inquiry, delay delivery order, return and refund request.
- Moderating of US TikTok videos content either approving or rejecting.
- Assist the customers on the problem encountered or experience regarding the device (MetaQuest VR) by giving troubleshooting steps.
Testing Staff
Philippine Gaming and Management Corporation
2022.08 - 2022.11
- Assemble and Testing of Lottery Machines all in one PC (Linux OS).
Staff
K & K Shoppe
2019.10 - 2021.10
- Assisting of and delivering boxes with KPOP albums, stickers, lighting stick, bags, t-shirts, and other stuffs used in concert.
- Checking, packaging and labelling of customers information on the items.
System Engineer
Yokogawa Philippine Incorporated
2014.03 - 2016.07
- Generation of DCS (Distribution Control System), HMI (Human Machine Interface) and SIS (Safety Instrumented System).
- Assist the engineer for the modification of logics (DCS & SIS).
- Setting up of workstation for the project.
- Installation of CENTUM VP / ProSafe-RS.
Education
Bachelor of Science - Electronics Engineering
Pamantasan Ng Lungsod Ng Pasig / University of Pasig City
Kapasigan, Pasig City 2007.01 - 2012.01
Mechatronics Course - Programmable Logic Control, Electro-pneumatics, Pneumatics Industrial Control
Meralco Foundation Incorporation
2006.10 - 2006.12
Skills
Computer Literate
Electronics Troubleshooting
MS Office
Accomplishments
- On-the-Job Trainee, CYA Industries - Quality Circuit Service Inc., Pasig City, 03/24/25-04/14/25, Disassembly of microwave oven and other parts., Cleaning of motorcycle., Assist the technician for repair, replacement, cleaning of parts of the appliances and closing the SCR of clothed streamer, microwave, aircon, air cooler, BlueAir Air Purifier, PCB of water dispenser and coffee machine., Proper series arrangement of documents (delivery report) according to its number.
- Customer Collection Executive, Probe Group Philippines, Taguig City, 04/05/22-06/10/22, Chat messaging with the customers thru software of OPTUS product.
- Customer Service Representative, Ibex Global Solutions Inc, Mandaluyong City, 11/08/21-02/08/22, Update and ask the customers to their request of the items for the delivery.
- Real State Agent, Amai Steps, Mandaluyong City, 03/16/23- 03/27/23, Flying of brochures and touring with the sales representatives and building personnel around the condominium.
- Real State Agent, Alveo Ayala Land, BGC, Taguig City, 02/03/23-03/01/23, Trainings and Manning with the Assistant Manager and other agents., Online discussion with the Manager and agents regarding of the unit.
Part Time Work
- Insurance Sales Agent, Prulife UK Insurance Corporation, Pasig City, 04/11/22, 01/20/23, Attend of weekly trainings, meetings, seminars and recruiting with the clients.
- Real State Agent, Urban Deca Home Projects, Pasig City, 01/01/22, 02/01/22, Attend trainings, manning and recruiting of client through facebook or email.
Personal Information
- Age: 34
- Place of Birth: Isabela
- Citizenship: Filipino
- Father's Name: Villamor A. Mariano
- Mother's Name: Estrelita B. Mariano
- Date of Birth: 04/24/90
- Gender: Male
- Marital Status: Single
Seminars
- Network Testing - High Speed Copper, 02/10/12
- Fire and Alarm Detection System, 12/01/11
- Optic Fiber Technology with Fusion Splicing, 07/23/11
- RFID Technology, 03/06/08 - 03/07/08
Timeline
Advisor I, Technical Support Representative
Concentrix Philippines Incorporation
2023.04 - 2025.01
Testing Staff
Philippine Gaming and Management Corporation
2022.08 - 2022.11
Staff
K & K Shoppe
2019.10 - 2021.10
System Engineer
Yokogawa Philippine Incorporated
2014.03 - 2016.07
Bachelor of Science - Electronics Engineering
Pamantasan Ng Lungsod Ng Pasig / University of Pasig City
2007.01 - 2012.01
Mechatronics Course - Programmable Logic Control, Electro-pneumatics, Pneumatics Industrial Control
Meralco Foundation Incorporation
2006.10 - 2006.12