
To be part of a company that can help me grow, develop my skills and abilities. Knowledgeable and dedicated customer service professional with extensive experience in the BPO industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Excellent in Customer Service
Outstanding in pitching a sale
Excellent in Empathizing
Tech Savvy in MS office
Superb interpersonal skills and communication skills
Can Multitask and work under pressure with or without supervision
Can quickly build rapport with customers
CRM Software
Up-selling techniques
Quick Typing
Empathy Display
Language Fluency
Adaptability and Flexibility
Teamwork and Collaboration
Multitasking
Problem-solving aptitude
Problem-Solving
Calm Under Pressure
Understanding Customer Needs
Microsoft Office
Active Listening