Tereld Dacillo-Anoyo
Cabuyao City
Summary
Motivated professional with extensive experience in customer service, sales and administrative tasks.
Overview
11
11
years of professional experience
Work History
ADMIN ASSISTANT
Ramilo Codinera Delivery Services (Independent Delivery Contractor of LAZADA an Internationa E-Commerce Company)
11.2019 - Current
- Manages the owner's email/text/chat accounts
- Responds to Customer's inquiry regarding delivery status and return to seller procedures.
MARKETING ASSISTANT
APEC HOMES Group of Company (Real Estate)
04.2016 - Current
- Maintain records of clients under in-house financing
- Responds to customer inquiry and complains regarding loan availment and process
Collection Associate-Overlimit/Frontend
METROBANK CARD Corp.
02.2016 - 04.2016
- Performs collection activities for overlimit and front end (1-29 days) past due credit card account of customers thru telepohone calls.
Customer Service & Problem Resolution Representative II
CONVERGYS Philippines Services Corporation
07.2013 - 09.2013
- Account: Dun and Bradstreet US
Education
Bachelor of Science in Business Administration Major in Banking and Finance - undefined
Bachelor of Science in Business Administration Major in Banking and Finance - undefined
Skills
Google (Drive, Docs and Forms)Interpersonal communication skillsFluent in EnglishMicrosoft Office (Excel, Word & Power point)Social Media (Facebook, Twitter and Instagram)
Websites
Timeline
ADMIN ASSISTANT - Ramilo Codinera Delivery Services (Independent Delivery Contractor of LAZADA an Internationa E-Commerce Company)
11.2019 - Current
MARKETING ASSISTANT - APEC HOMES Group of Company (Real Estate)
04.2016 - Current
Collection Associate-Overlimit/Frontend - METROBANK CARD Corp.
02.2016 - 04.2016
Customer Service & Problem Resolution Representative II - CONVERGYS Philippines Services Corporation
07.2013 - 09.2013
Polytechnic University Of The Philippines, Main Campus, Sta. Mesa Manila - Bachelor of Science in Business Administration Major in Banking and Finance,
Polytechnic University Of The Philippines, Main Campus, Sta. Mesa Manila - Bachelor of Science in Business Administration Major in Banking and Finance,