Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Teoderick Immanuel Combalicer

Teoderick Immanuel Combalicer

Bacoor

Summary

Dynamic and dedicated professional with extensive experience at Regent Seven Seas Cruises, excelling in guest relations and cleanliness standards. Proven ability to enhance guest satisfaction through effective complaint handling and initiative-taking. Skilled in laundry operations and sanitation protocols, ensuring a safe and welcoming environment for all guests.

Diligent [Desired Position] with solid background in hospitality and guest services. Managed cabin cleanliness and ensured guest satisfaction through consistent attention to detail. Demonstrated strong organizational skills and effective communication in fast-paced environment.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Cabin Steward

CF Sharp Shipping Agency
09.2024 - Current
  • Responsible for a station of approximately twenty Guest staterooms.
  • Provides personal assistance to Guests and aims to exceed their expectations.
  • Must be always friendly and helpful, to all Guests regardless if they are or are not in your section.
  • On embarkation day, must meet Guest’s in the assigned section, assist them entering the suites and perform the Welcome introduction as per HKOM.
  • Handle all the linen necessary for the daily operation taking care of the necessary exchange in the Ship’s Laundry.Takes care of Guest’s personal laundry requests, taking it to and from the laundry and presents laundry bill to the Guests (charged to Guest account).
  • Stripping and re-covering of beds as per set schedule and standards.
  • Must re-stock the Mini-Bars, complimentary soft drinks and water and fruits (RSSC only).
  • Must replenish supplies such as drinking glasses, stationery, ice, and all other amenities.
  • Must report and follow up all defective equipment, fixtures, and supplies.
  • Must fully cooperate with the Butler (in Butler suites) in order to create a positive atmosphere for the guests.
  • Must ensure the cleanliness of the staterooms, coordinating with the Assistant Steward/ess the various daily cleaning tasks.
  • Responsible for work, conduct, appearance, and performance of Assistant Steward: must report any deficiencies to the Chief Housekeeper.
  • Responsible for safe handling of equipment in the section: vacuum cleaner, stewardess cart, etc.
  • Ensures personal appearance and personal hygiene and uniform are at all times in accordance with the Company’s Rules and Regulations.
  • Must be knowledgeable and comply with the United States Public Health Rules and Regulations pertaining to his/her working area at all times.

Asisstant Cabin Steward

CF Sharp Shipping Agency
01.2020 - Current
  • Works under the direction of the Cabin Steward, assisting in the various cleaning tasks.
  • Empties wastebaskets and transports trash and waste to the garbage processing area and must be familiar with the onboard garbage separation system.
  • Must vacuum, sweep and/or scrub floors, clean showers, sinks and toilet bowls.
  • Participates in the handling of guest’s luggage during embarkation and disembarkation.
  • Must be knowledgeable with the public health rules and regulations, following them at all times.
  • Ensures personal appearance and personal hygiene and uniform are at all times in accordance with the company’s rules and regulations.

Hotel Utility

CF Sharp Shipping Agency
01.2020 - Current
  • Cleans public bathrooms, elevators, and offices and assigned crew area.
  • Polishes brass and other metals.
  • Cleans carpets, upholstery, floors, walls, ceilings, draperies, windows, and room accessories to remove effects of water and other damages such as dirt, soot, stains, mildew, and excess water and moister.
  • Sprays or fogs carpets, upholstery, and accessories with fabric conditioners and protectors, deodorizers and disinfectants.
  • Dust Furniture. Washes walls, ceiling, and woodwork. Washes windows and door panels.
  • Empties wastebaskets and empties and cleans ashtrays.
  • Transports trash and waste to the disposal area.
  • Picks up used glasses, china, cutlery etc. when left in public areas by guests. Brings the utensils to a designated area for cleaning and washing.
  • Notifies management concerning need for repairs or corrections to lighting, heating and ventilating equipment.
  • Properly handling and maintenance of all equipment necessary for his/her working tasks.
  • Maintains a safe and sanitary environment for guests and fellow employees.
  • Knowledgeably answers questions about ship’s schedules, travel routes, and ship’s services when asked by
  • Guests during the course of performing his duties in public areas, displaying courtesy every time he/she is in contact with a Guest.
  • Must assist with the handing of Guest’s luggage on embarkation and disembarkation days.
  • Ensures personal appearance, personal hygiene, and uniforms appearance is at all times in accordance with the Cruise Line Policy.
  • Other duties may be assigned.

Room Attendant

Okada Manila
09.2016 - 12.2019
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Achieved time management goals by following designated schedules and completing assigned tasks within allotted time frames.
  • Reduced guest complaints by maintaining a high standard of cleanliness in all assigned rooms.
  • Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.
  • Enhanced guest satisfaction by providing thorough and timely room cleaning services.
  • Maintained hotel safety standards by adhering to proper procedures for handling chemicals and equipment during cleaning tasks.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Inspected guest rooms to replenish soap, paper towels and toiletries.
  • Ensured positive guest experiences with prompt response to special requests and additional services.
  • Vacuumed, dusted and maintained common areas, hallways, and waiting areas at elevators.
  • Performed deep-cleaning assignments on a regular basis to maintain the hotel''s overall appearance and appeal for both new and returning guests alike.
  • Replenished guest room water glasses, toiletries, and paper products.
  • Displayed strong organizational skills when managing personal cart inventory based on specific needs per shift, ensuring a seamless transition from one task to another without any delays or complications.

Education

Bachelor of Science - Tourism And Hospitality

St Dominic College of Asia
Bacoor, Province Of Cavite
04-2015

High School Diploma -

Bacoor Parish School
Bacoor, Province Of Cavite
04-2007

No Degree -

Gov. DM. Camerino Elementary School
Imus, Province Of Cavite
04-2002

Skills

  • Laundry skills
  • Fire safety
  • Cleanliness standards
  • Sanitation protocols
  • Guest relations
  • Complaint handling
  • Professional appearance
  • Initiative-taking
  • Cross-cultural communication
  • Security awareness
  • Emergency procedures

Certification

BT200010652419 - Basic Training ( OCT 16 2019 )

SDSD2000003866819 - Ship Security Awareness Training & Seafarer
with Designated Security Duties ( NOV 19 2019 )

Timeline

Cabin Steward

CF Sharp Shipping Agency
09.2024 - Current

Asisstant Cabin Steward

CF Sharp Shipping Agency
01.2020 - Current

Hotel Utility

CF Sharp Shipping Agency
01.2020 - Current

Room Attendant

Okada Manila
09.2016 - 12.2019

Bachelor of Science - Tourism And Hospitality

St Dominic College of Asia

High School Diploma -

Bacoor Parish School

No Degree -

Gov. DM. Camerino Elementary School

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Teoderick Immanuel Combalicer