MELVIN DANED
Calinog, Iloilo
Summary
Experienced with maintaining cleanliness and guest satisfaction. Utilizes effective communication and organizational skills to manage tasks efficiently. Knowledge of hospitality standards and practices to ensure welcoming environment for guests.
Hospitality professional with focus on delivering exceptional guest experiences and maintaining high standards of cleanliness. Proven ability to adapt to dynamic environments and foster teamwork to achieve common goals. Reliable, flexible, and skilled in handling guest requests efficiently.
Overview
14
14
years of professional experience
Work History
Cabin Steward
M/V Emerald Sakara- Emerald Cruises
12.2024 - Current
Cabin Steward
M/V Scenic Eclipse
07.2024 - 10.2024
- Provided personalized service to VIP guests, exceeding expectations and fostering repeat business.
- Collaborated with team members to maintain consistently high cleanliness standards across all cabins.
- Coordinated with other departments on board the ship, ensuring smooth operations and guest satisfaction.
- Utilized strong organizational skills to manage workload effectively during peak travel seasons.
Cabin Steward
M/V Scenic Eclipse
10.2023 - 05.2024
Cabin Steward
M/V Scenic Eclipse
07.2023 - 09.2023
Cabin Steward
M/V Emerald Sakara
06.2022 - 01.2023
Housekeeping Utility
M/V Scenic Eclipse
06.2021 - 03.2022
- Increased efficiency by utilizing proper cleaning techniques, tools, and equipment for various surfaces and areas.
- Improved overall cleanliness by efficiently executing daily cleaning tasks in public areas.
- Reduced customer complaints by promptly addressing and resolving housekeeping issues in public areas.
- Supported hotel events by setting up, breaking down, and maintaining cleanliness during functions as needed.
- Maintained inventory levels of cleaning supplies, ensuring availability for daily use and minimizing waste.
Housekeeping Utility
M/V Borealis - Fred Olsen Cruise Lines
12.2016 - 04.2020
Housekeeping Utility
M/V Breamar - Fred Olsen Cruise Lines
09.2010 - 02.2016
Housekeeping Public Area Attendant
Shangrila Hotel Boracay Resort and Spa
09.2010 - 02.2016
Education
VOCATIONAL - Building Wiring Installation
Dumalag Vocational Technical School
Pob. Dumalag, CapizSkills
- Laundry skills
- Fire safety
- Cleanliness standards
- Sanitation protocols
- Maintenance
- Guest relations
Citizenship
Filipino
Status
Married
Passport
P5467950B, 09/04/20, 09/03/30, CO886437, 07/29/16, 07/27/26, 20232708620026, C1/D, 10/02/23, 09/26/33
Personal Information
- Date of Birth: 10/16/88
- Gender: Male
Hobbies and Interests
- Playing basketball
- Gardening
- Cooking
- Outing
- Swimming
- Watching movies
Training
- Refresher Basic training, RBT 152-1020-02124, John B. Lacson Foundation Inc., 11/20/22, 11/20/25
- Crowd Management Training, CMT-BM-19-303, Fred Olsen Cruise Lines, 10/22/19, 10/21/24
- Ship Security Awareness Training and Seafarer with Designated Security Duties, MSDS- 104-16-26277, Southern Institute of Maritime Studies, 08/18/16, 08/24/16
Personal Qualities
- Organized, accurate, and detail oriented
- Determined
- Good listener
- Unusual social ease with a good sense of humor
- Helpful without being asked
- Quick learner
- Flexible and adaptable to change
Timeline
Cabin Steward
M/V Emerald Sakara- Emerald Cruises
12.2024 - Current
Cabin Steward
M/V Scenic Eclipse
07.2024 - 10.2024
Cabin Steward
M/V Scenic Eclipse
10.2023 - 05.2024
Cabin Steward
M/V Scenic Eclipse
07.2023 - 09.2023
Cabin Steward
M/V Emerald Sakara
06.2022 - 01.2023
Housekeeping Utility
M/V Scenic Eclipse
06.2021 - 03.2022
Housekeeping Utility
M/V Borealis - Fred Olsen Cruise Lines
12.2016 - 04.2020
Housekeeping Utility
M/V Breamar - Fred Olsen Cruise Lines
09.2010 - 02.2016
Housekeeping Public Area Attendant
Shangrila Hotel Boracay Resort and Spa
09.2010 - 02.2016
VOCATIONAL - Building Wiring Installation
Dumalag Vocational Technical School
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