Stephanie Marie Lizares
Lead Cabin Crew Domestic
Bacolod City
Summary
Cabin Crew offering over 8 years in domestic and international flights of experience. Professionally trained in safety procedures. Can handle all types of situations and remains calm under pressure. Background experience providing outstanding customer service.
Overview
19
19
years of professional experience
4
4
years of post-secondary education
Work History
Lead Cabin Crew Domestic
Cebu Pacific
02.2015 - Current
Cabin Crew
Cebu Pacific
08.2014 - Current
- Verified aircraft and passenger compliance with policies, regulations and safety guidance.
- Able to give detailed and excellent service to passengers and fellow crew members both on and off the aircraft.
- Provided solutions to issues arising during flights.
- Attended workshops and trainings in customer service, security and safety procedures to keep alongside of all new requirements and procedures.
- Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
Online ESL Teacher
Wuwow
03.2019 - 12.2020
Associate Tutor
Scientia and Review Center
01.2013 - 07.2013
Education
Bachelor of Science - Radiologic Technology
Riverside College
Bacolod City 06.2009 - 03.2013
Skills
Safety and coordination
undefinedTrainings
Airbus A330 NEO Differences May 2022, Crew Resource Management 2019-2022, Airbus A320 NEO Differences May 2019, Airbus A321 NEO Differences February 2019, Airbus A321 CEO Differences May 2018, Airbus A330 CEO Initial Training June 2015, Selling Skills June 2015, Lead Cabin Crew Domestic Upgrade February 2015, Airbus A319/A320 CEO Initial Training May – July 2014, ATR 72-500 Initial Training Sept 2014, Airbus A320/32N/321/32Q/330 Door Training 2014-2022, Fire and Smoke 2014-2022, Slide Drills 2014-2022, Survival Swimming 2014-2022, First Aid and Basic Life Support 2014-2022, Safety Management System/Security Awareness 2014-2022, Conditions of Carriage/Passenger Handling
2014-2022, Dangerous Goods 2014-2022, Emergency Equipment/Procedures 2014-2022, PCAR/Standard Operating Procedures 2014-2022, Customer Service Journey Workshop Cebu Pacific July 2014, Short Course Bacolod Academy for Culinary Arts (BACA) October – November 2013
Timeline
Online ESL Teacher
Wuwow
03.2019 - 12.2020
Lead Cabin Crew Domestic
Cebu Pacific
02.2015 - Current
Cabin Crew
Cebu Pacific
08.2014 - Current
Associate Tutor
Scientia and Review Center
01.2013 - 07.2013
Bachelor of Science - Radiologic Technology
Riverside College
06.2009 - 03.2013
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