Stephanie Lorraine Solamo

An ISA'S core focus is to set more appointments and work seamlessly to increase lead conversations.

>filter through all the leads by attempting to contact them, qualifying every lead I connect with, and most importantly scheduling an appointment with them.

>use other forms of CRM'S for lead generations. >handling calls minimum of 100 per day

>scraping leads

>lead nurturing by continuously follow up

>email management

• Improved inventory management by conducting regular audits and promptly reporting discrepancies.
• Reduced wait times for customers by streamlining checkout procedures and prioritizing tasks.
• Enhanced customer satisfaction by efficiently processing transactions and addressing concerns.
• Assisted in training new cashiers, resulting in a more efficient and knowledgeable workforce.

•Worked overtime shifts to maintain optimal workflow during busy periods or times of unexpected high volume.

• Maintained clean, tidy and organized checkout areas.

•Assessed customer needs through clear communication, anticipating and responding appropriately to queries.

•Built rapport with customers through courteous and professional communications.

•Assisted in fulfillment of customer orders placed in person, via email, online and by telephone.

•Developed empathetic client relationships and earned reputation for consistently exceeding sales goals.

•Guaranteed first-class customer service, enthusiastically anticipating and catering to customer needs and requirements.