Summary
Overview
Work History
Education
Skills
Disclaimer
Personal Information
Timeline
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Steffani Alsy A. Diones

Steffani Alsy A. Diones

Las Piñas City

Summary

Dynamic, customer-focused professional seeking a crew member position at Starbucks, equipped with exceptional customer service skills and a passion for creating memorable experiences. Committed to positively contributing to the team while pursuing opportunities for personal and professional growth within the industry. Enthusiastic about fostering a welcoming environment that aligns with Starbucks' values and enhances customer satisfaction.

Overview

2
2
years of professional experience

Work History

Call Center Agent

XPEDITE
03.2023 - 07.2023
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Maintained accurate records of customer interactions, documenting details for future reference and quality assurance purposes.
  • Demonstrated empathy and understanding when dealing with difficult situations, ultimately diffusing tension while finding satisfactory resolutions.

Service Crew Member

McDonald's
10.2021 - 05.2022
  • Enhanced customer satisfaction by providing efficient and friendly service.
  • Prepared food items accurately and quickly, adhering to strict food safety guidelines.
  • Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
  • Maintained a clean and organized work environment for improved customer experiences.

Education

Olivarez College Tagaytay
01.2021

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St. Paul Technological Institute of Cavite, Inc.
Dasmariñas, Cavite
01.2020

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St. Joseph’s Academy
01.2018

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Brudrick Marion School
01.2014

Skills

  • Tolerant and flexible to different situations
  • Can organize documents, data, and files
  • Creative

    Resolving issues

    Payment processing

    Product recommendations

Disclaimer

I hereby certify that all information given are true and correct to the best of my knowledge and capabilities. Steffani Alsy A. Diones Applicant

Personal Information

  • Gender: Female
  • Birthday: April 18, 2002
  • Age: 21 years old
  • Citizenship: Filipino
  • Religion: Catholic
  • Civil Status: Single

Timeline

Call Center Agent

XPEDITE
03.2023 - 07.2023

Service Crew Member

McDonald's
10.2021 - 05.2022

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St. Paul Technological Institute of Cavite, Inc.

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St. Joseph’s Academy

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Brudrick Marion School

Olivarez College Tagaytay

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