Sherryl Penaflor
Entrepreneur
Tacloban,Leyte
Summary
Accomplished and creative Executive Manager possessing multifaceted experience and proven ability to re-energize and restructure organizations, develop strategic initiatives and capture emerging business opportunities. Results-oriented, decisive leader adept at forging lucrative relationships with key partners, vendors and clients. Recognized for turning around struggling company operations to achieve sustained growth. Executive-level Business Manager and entrepreneur with experience running start-up and emerging companies. Strong technology and product development expertise. Build strategic business relationships and partnerships. Strong drive with excellent interpersonal, communication and team-building skills.
Overview
6
6
years of post-secondary education
16
16
years of professional experience
Work History
Small Business Owner
M-Manuel's Goodies
Tacloban City, Leyte
02.2017 - Current
- Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
- Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
- Promoted business via social media to generate leads and maximize brand identity.
Manager
Alberto's Pizza
Tacloban , Leyte
09.2014 - 12.2015
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Developed and implemented productivity initiatives, in addition to coordinating itinerary and scheduling appointments.
- Conducted scheduled and impromptu evaluations to assess work performance.
- Maximized performance by monitoring daily activities and mentoring team of 4 associates.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
- Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
- Interviewed and hired strong candidates for team openings, using newspapers, job boards and social media to find applicants.
- Onboarded new employees, including training, mentoring and new hire documentation.
- Applied customer feedback to develop process improvements and support long-term business needs.
- Reduced workflow inconsistencies by recruiting and hiring capable staff members.
- Hired, trained and mentored staff to maximize effectiveness.
Agta Beach Resort
Supervisor
Almeria, Biliran
01.2005 - 01.2010
- Developed team communications and information for meetings.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Carried out day-day-day duties accurately and efficiently.
- Completed minor preventative maintenance and mechanical repairs on equipment.
- Worked flexible hours; night, weekend, and holiday shifts.
- Delivered exceptional level of service to each customer by listening to concerns and answering questions.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Identified issues, analyzed information and provided solutions to problems.
- Used coordination and planning skills to achieve results according to schedule.
Supervisor
Hotel Alejandro
Tacloban City, Leyte
09.1998 - 03.2004
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Built, managed and coached insourced and outsourced team, implementing training programs to improve efficiency and productivity.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Maintained compliance with company policies, objectives and communication goals.
Education
Bachelor of Science - Bachelor of Science in Chemical Engineering
06.1992 - 04.1998
Bachelor of Science - Accountancy
Skills
Employee reviews
undefinedTimeline
Small Business Owner - M-Manuel's Goodies
02.2017 - Current
Manager - Alberto's Pizza
09.2014 - 12.2015
Agta Beach Resort - Supervisor
01.2005 - 01.2010
Supervisor - Hotel Alejandro
09.1998 - 03.2004
Leyte Institute Of Technology - Bachelor of Science, Bachelor of Science in Chemical Engineering
06.1992 - 04.1998
St. Paul's Business School Of Tacloban - Bachelor of Science, Accountancy
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