SHERIE ANNE CONDE
Licensed Professional Teacher
Burgos St. Barangay Southwest Poblacion, Nampicuan, Nampicuan, Nueva Ecija
Summary
To build a long-term profession as a teacher that will offer endless opportunities for career growth and to keep up with cutting-edge educational technologies.
Overview
6
6
years of professional experience
14
14
years of post-secondary education
Work History
Private School Teacher
Busy Brains Creative School Inc.
Paniqui
05.2017 - 12.2018
- Incorporated multiple types of teaching strategies into classroom.
- Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Created and developed lesson plans to meet students' academic needs.
Customer Service Representative
Sitel Tarlac
San Miguel, Tarlac City
09.2020 - 03.2021
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer requests for products, services, and company information.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Analyzed customer service trends to discover areas of opportunity and provide feedback to management.
- Handled customer inquiries and suggestions courteously and professionally.
- Optimized customer support by establishing collaborative service environments through targeted operational initiatives.
Customer Service Representative
Sutherland Global
Tarlac City
07.2021 - 01.2023
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Analyzed customer service trends to discover areas of opportunity and provide feedback to management.
- Handled customer inquiries and suggestions courteously and professionally.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
Education
Nampicuan Central School
Nampicuan, Nueva Ecija 06.2003 - 03.2009
Anao High School
Anao, Tarlac 06.2009 - 03.2013
Bachelor of Elementary Education - General Education
CIT Colleges of Paniqui Foundation Inc, Anao High School
Paniqui, Tarlac 01.2013 - 01.2017
Computer Hardware Servicing NC II - Computer Hardware
Paniqui College of Science and Technology
Paniqui, Tarlac 05.2016 - 06.2016
Skills
Communication Skills
Microsoft Office
Interpersonal Skills
Effective Classroom Management
Technological Savvy
Additional Information
Character Reference:
Mrs. Mayo Conde Bacani
Shayne Pagaduan
Department of Education
Timeline
Customer Service Representative
Sutherland Global
07.2021 - 01.2023
Customer Service Representative
Sitel Tarlac
09.2020 - 03.2021
Private School Teacher
Busy Brains Creative School Inc.
05.2017 - 12.2018
Computer Hardware Servicing NC II - Computer Hardware
Paniqui College of Science and Technology
05.2016 - 06.2016
Bachelor of Elementary Education - General Education
CIT Colleges of Paniqui Foundation Inc, Anao High School
01.2013 - 01.2017
Anao High School
06.2009 - 03.2013
Nampicuan Central School
06.2003 - 03.2009