Sheree Ann Sadio
Quality Assurance
La Castellana,NEC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
Quality Hero
Unitq
10.2023 - 07.2025
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked effectively in fast-paced environments.
- Worked flexible hours across night, weekend, and holiday shifts.
Call Center Representative
Panasiatic Solutions
08.2017 - 03.2019
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
- Reduced average call handling time, ensuring prompt service to customers while maintaining quality interactions.
- Developed rapport with customers through empathetic listening skills, creating positive experiences even during difficult conversations.
Quality Assurance Inspector
Matech Inc.LTD
06.2008 - 11.2010
- Performed visual inspections and non-destructive tests where appropriate.
- Communicated with production team members about quality issues.
- Assisted in the development of comprehensive quality control plans, outlining procedures and guidelines for inspectors.
- Improved production efficiency with timely reporting of inspection results to relevant parties.
- Maintained accurate records of inspection findings, facilitating data-driven decision-making for process improvements.
Education
Associate of Arts - Computer Technology
Carlos Hilado Memorial State University
Bacolod City, Province Of Negros Occidental, Philippines 04.2001 -
Skills
Friendly, positive attitude
Teamwork and collaboration
Computer skills
Customer service
Flexible and adaptable
Data entry
Multitasking
Calm under pressure
Timeline
Quality Hero
Unitq
10.2023 - 07.2025
Call Center Representative
Panasiatic Solutions
08.2017 - 03.2019
Quality Assurance Inspector
Matech Inc.LTD
06.2008 - 11.2010
Associate of Arts - Computer Technology
Carlos Hilado Memorial State University
04.2001 -
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