ELAINE C. DINGCONG
Victorias City, Province Of Negros Occidental
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
2
2
Languages
Work History
Quality Hero
unitQ Inc.
10.2023 - 03.2026
- Perform Data Analysis and issues tracking, and work on ad hoc projects with Engineering as needed
- Knowledge of customer support and the difference between technical issues and support issues
- Analyze user written feedback and metadata for software quality issues
- Work from Home
HR Generalist - Employee Development
North Negros BioPower Inc.
08.2019 - 10.2023
- Initial interview of all job applicants Managing the recruitment process up to the final interview.
- Assisting with scheduling of training sessions and booking/ notifying all relevant parties.
- Manages training records of the company
- Conducts New Employee Orientation and HR policies reorientation annually.
- Running standard and custom training reports in HR software as required.
- Timely distribute follow up and collect performance appraisal forms to departments for employee's periodic performance evaluation.
- Handles the Health, Accident and Life Insurance billing. Handles routine labor relations and human resource inquiries related to policies, procedures, and bargaining agreements; refers complex matters to appropriate management staff.
- Conducts initial interviews and gathers information for employee relations matters such as harassment allegations, work complaints, or other concerns; informs appropriate HR staff when additional investigation is required.
- Drafts notice to explain and notice of decisions based on interviews and proofs presented in line with the company policy.
- Performs other duties as assigned. (Payroll Administration)
Education
Bachelor of Arts - Psychology
University of Negros Occidental Recoletos
01-2018
Skills
Microsoft office
Flexible and adaptable
Time management
Problem-solving
Timeline
Quality Hero
unitQ Inc.
10.2023 - 03.2026
HR Generalist - Employee Development
North Negros BioPower Inc.
08.2019 - 10.2023
Bachelor of Arts - Psychology
University of Negros Occidental Recoletos