SHEENA FLORES

My practices help the patient reverse/treat the cause of disease through changes in diet, proper combination of supplements, and lifestyle changes.

This lifestyle factors such as healthy eating, physical activity, better sleep, relationship, and stress management.

• Worked with marketing and sales department to create and implement upsell opportunities for events.
• Mentored junior staff members, fostering a supportive work environment that encouraged professional growth and development.
• Opened and closed the shop and monitored shift changes to uphold successful operations strategies and maximize business success.

• Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
• Managed purchasing, sales, marketing and customer account operations efficiently.

• Provided customers with information about availability and pricing.
• Answered incoming phone calls and developed friendly rapport with callers while answering questions, making recommendations, and leading conversations to bookings.
• Managed online booking inquiries and assisted guests and travel partners with questions throughout entire booking cycle.
• Handled billing information over phone.

• Provided exceptional customer service by addressing concerns or special requests promptly and professionally.
• Upheld high levels of professionalism while interacting with customers, promoting a positive dining experience for all guests.
• Cleaned and maintained work areas, equipment and utensils.
• Followed food safety practices and sanitation guidelines.