Summary
Overview
Work History
Education
Skills
Accomplishments
Work Availability
Quote
Timeline
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Genevieve Perez

Genevieve Perez

Bank Employee
Iloilo City,Iloilo City

Summary

Diligent Job Title skilled at listening to customers, exceeding productivity targets and maintaining current knowledge of company offerings. Solves problems quickly to retain customers and delivers high level of service in every interaction. Devoted professional proactively and quickly identifies best course of action for given scenarios. Confident handling tasks independently and in teams with highly organized approach to work. Strong advocate for those in need and committed to providing best possible service. Steadfast Job Title employs empathy and patience to connect with individuals on emotional level and provide support during difficult times. Excellent eye for detail and accurately assesses needs. Strives to provide best possible care and support. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

27
27
years of professional experience
4
4
years of post-secondary education

Work History

Service Officer

RCBC
Iloilo City
05.2016 - Current
  • Promoted company brand and unique offerings through personalized customer service.
  • Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.

Bank Teller

RCBC
Iloilo City
01.2006 - 05.2011
  • Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.

New Accounts Representative

Rcbc
ILOILO CITY
04.2011 - 05.2016
  • Interviewed customers to obtain information needed for opening new accounts or renting safe-deposit boxes.

Remittance Processor

RCBC
Iloilo City
04.2003 - 05.2005
  • Managed and responded to correspondence and inquiries from customers and vendors.

Loan Processor

RCBC
Iloilo City
01.1996 - 05.2002
  • Provided quick turnaround times to maintain fast-past schedule.
  • Set up and completed loan submission packages.

Education

Collage - Business Administration

University of San Agustin
Iloilo City
06.1990 - 10.1994

Skills

Multitasking Abilities

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Accomplishments

-With lots of training when it comes.to banking.

-6 consecutive years annual awardee in selling sunlife grepa (one of the sales product of RCBC)

-Sales oriented.

=Service oriented.

  • Supervised team of Number staff members.
  • Achieved Result by completing Task with accuracy and efficiency.
  • Documented and resolved Issue which led to Results.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

‘If everybody minded their own business,’ the Duchess said in a hoarse growl, ‘the world would go round a good deal faster than it does.’
Lewis Carroll

Timeline

Service Officer

RCBC
05.2016 - Current

New Accounts Representative

Rcbc
04.2011 - 05.2016

Bank Teller

RCBC
01.2006 - 05.2011

Remittance Processor

RCBC
04.2003 - 05.2005

Loan Processor

RCBC
01.1996 - 05.2002

Collage - Business Administration

University of San Agustin
06.1990 - 10.1994
Genevieve PerezBank Employee