Summary
Overview
Work History
Education
Skills
Disclaimer
Timeline
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Shaonin Chase Evardo

Shaonin Chase Evardo

Quezon City

Summary

Accomplished finance professional specializing in Accounts Receivable, recognized for a proven track record in significantly reducing outstanding receivables and streamlining collection processes. Expertise in fostering strong client relationships consistently contributes to enhanced customer satisfaction and loyalty. Eager to embrace a challenging role that leverages analytical skills and leadership experience to drive improvements in working capital and operational efficiency. Committed to delivering results that align with organizational goals and enhance overall financial performance.

Overview

8
8
years of professional experience

Work History

Invoice to Cash Specialist II

Johnson and Johnson Singapore Pte. Ltd.
10.2022 - Current
  • Managed Accounts Receivable portfolio covering EMEA and NAM Region, ensuring timely payment collection across multiple time zones.
  • Manage and monitor accounts receivable portfolio to ensure timely collection of outstanding invoices.
  • Contact clients via phone, email and written correspondence to follow up on overdue payments.
  • Negotiate and arrange payment plans with customers to resolve outstanding balances.
  • Investigate and resolve billing discrepancies in coordination with the internal stakeholders.
  • Record all collection activities and customer interactions in the company’s systems.
  • Prepare and maintain aging reports and update management on delinquent accounts.
  • Escalate unresolved accounts to management or legal department as needed.
  • Ensure compliance with company policies and procedures.
  • Build and maintain positive relationships with clients while ensuring timely payments.
  • Recommend process improvements to enhance collection efficiency and reduce bad debt.
  • Boosted company cash flow by accelerating payment collections and reducing overdue balances, contributing to improved liquidity and operational efficiency.
  • Supporting Cash Application on timely clearing of payments to reduce aged balances in the accounts.
  • Order Releasing, processing of order release ensuring medical products are received by customers on a timely basis.
  • Oversaw daily operations of the AR Shares mailbox, prioritizing and responding to high-volume client and internal stakeholder emails within SLA timelines.
  • Other ad-hoc tasks assigned by manager.
  • Invoice to Cash Specialist II - Promoted (October 2023- Present)

Collection Support

Accenture Philippines
04.2020 - 10.2022
  • Managed Accounts Receivable portfolio covering ANZ, ensuring timely payment collection within customers time zone.
  • Supporting on logistic industry
  • Manage customer collection, monitor KPI result to meet the commitment of Service Level Agreement.
  • Initiate contact with clients to follow up on overdue invoices through phone calls, emails, and other communication channels.
  • Investigate and resolve any billing discrepancies or disputes to facilitate prompt payment.
  • Regularly review customer accounts to identify outstanding balances and take appropriate actions to collect payments.
  • Engage in negotiation with clients to establish suitable payment plans, while maintaining a professional and positive relationship.
  • Collaborate with internal departments, such as sales or customer service, to address and resolve issues impacting payment collection.
  • Ensure compliance with company policies and relevant regulations in all collection activities.
  • Work on continuous improvement programs to standardize and improve the efficiency of collection and dispute process across various entities.
  • AR Forecasting and analysis
  • Identifying trends and areas for improvements.
  • RCTI Process- Recipient created tax invoice- Reconciling per line level of consignment.

Accounts Receivable Assistant

Karelia Management Corp.
05.2019 - 04.2020
  • Verifies validity of account discrepancies by obtaining and investigating information from sales, trade promotions, customer service departments and customers.
  • Resolves customer accounts by examining payment plans and payment history to determine if collection letters need to be sent out on delinquent accounts.
  • Bank Reconciliation
  • Researches and negotiates chargeback claims.
  • Other duties as assigned.

Accounts Receivable Assistant

Consolidated Matrix Inc.
04.2017 - 05.2019
  • Monitors Ageing of Accounts Receivable
  • Manage and monitor accounts receivable portfolio to ensure timely collection of outstanding invoices.
  • Meet Collections Weekly target
  • Forecasting Monthly Accounts Receivable
  • Reconciliation of payments and posting.
  • Initiated and scheduled face-to-face meetings with customer’s Accounts Payable team to reconcile outstanding accounts and resolve billing discrepancies.

Education

Bachelor of Science - Accountancy

ICCT Colleges
05-2016

Skills

  • Technical/ Tools
  • SAP / Oracle / NetSuite / JD Edwards / FSCM / Concur
  • Getpaid / Alteryx
  • Microsoft Excel (VLOOKUP, Pivot Tables, Formulas)
  • Outlook / Shared Mailbox Management
  • ERP & Accounting Systems
  • Accounts Receivable & Collections Skills
  • Reconciling payments for clearing
  • Collections Strategy & Negotiation
  • Dispute & Deduction Resolution
  • Credit & Risk Management
  • Cash Flow Optimization
  • DSO (Days Sales Outstanding) Reduction
  • Accounts Reconciliation
  • Global Collections (Asia-Pacific, EMEA & NAM)
  • Soft Skills
  • Cross- Cultural Communication
  • Time Zone Coordination
  • Stakeholder Management
  • Problem- Solving & Conflict Resolution
  • Attention to Detail
  • Time Management
  • Customer Relationship Building

Disclaimer

I hereby certify that the above information is true and correct to the best of my knowledge and belief.

Timeline

Invoice to Cash Specialist II

Johnson and Johnson Singapore Pte. Ltd.
10.2022 - Current

Collection Support

Accenture Philippines
04.2020 - 10.2022

Accounts Receivable Assistant

Karelia Management Corp.
05.2019 - 04.2020

Accounts Receivable Assistant

Consolidated Matrix Inc.
04.2017 - 05.2019

Bachelor of Science - Accountancy

ICCT Colleges

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Shaonin Chase Evardo