Proven leader in Invoice to Cash operations, adept at driving innovation and fostering stakeholder engagement at Johnson & Johnson International. Excelled in analytical thinking and documentation management, spearheading process improvements and enhancing customer relations. Achieved significant operational efficiencies, demonstrating a commitment to excellence and collaborative success.
key roles:
1. Oversee and provide guidance to team members on day to day operations, identifying gaps and support needed ensuring business process continuity and sufficient manpower
2. Acted as SME not just for handled market but for EMEA MT Region defining task objectives, processes framework, policies, procedures and rules
3. Payment processing, accounts reconciliation, research & issue resolution, support for Month-end/Quarter end close
4. Reporting and Analysis
5. Compliance Documentation
6. Led several critical Process improvement
Lean Six Sigma - Yellow Belt
Lean Six Sigma - Yellow Belt