Sarah Jean Tacud
Branch Assistant
Romblon
Summary
Dynamic professional with extensive cash handling experience at PGC, recognized for enhancing customer satisfaction through effective problem-solving and teamwork. Proven track record in implementing successful sales strategies and maintaining compliance with financial regulations, consistently exceeding branch performance targets while fostering a positive customer experience.
Overview
10
10
years of professional experience
Work History
Branch Assistant
EUPI
06.2024 - Current
- Managed cash transactions accurately, ensuring proper documentation and maintaining security protocols.
- Maintained accurate records of transactions, ensuring compliance with company policies and financial regulations.
- Supported branch manager with daily administrative tasks, contributing to the overall success of the team.
Branch Manager/Head
EUPI
02.2019 - 06.2024
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Implemented effective sales strategies to achieve branch targets.
Branch Cashier
EUPI
10.2016 - 02.2019
- Processed cash transactions accurately and efficiently to maintain customer satisfaction.
- Implemented best practices for cash security and loss prevention, reducing discrepancies in cash handling.
- Provided exceptional customer service, resolving issues promptly and professionally.
Education
Bachelor of Science in Information Technology -
Romblon State University
Cajidiocan, Romblon04-2015
Skills
Cash handling experience
Teamwork
Fast learner
Customer service
Problem-solving
Time management
Adaptability and flexibility
Decision-making
Timeline
Branch Assistant
EUPI
06.2024 - Current
Branch Manager/Head
EUPI
02.2019 - 06.2024
Branch Cashier
EUPI
10.2016 - 02.2019
Bachelor of Science in Information Technology -
Romblon State University