Ryan Rubio Mariano

as Assistant Manager I work within the Deloitte Southeast Asia (SEA) Reputation
Group (RRG) and based in our Philippines practice office. I am working closely with
Partners, Managers and other client-facing professionals, within Deloitte Southeast
and will have frequent interactions with Risk and Reputation Leaders (RRL), Business
Leaders (BRL), Directors of Independence (DOI) as necessary. My primary roles are to manage
The testing for ISO 27001 (ISMS) and ISO 22301 (BCMS), Independence Testing for Non-assurance services to all South East Asia Practice offices of Deloitte and I also help on managing the day to day Operations of SEA KYC/Background Team as SEA Reputation and Risk Manager, I also assist with the management of Data Privacy testing for the entire SEA practice offices. The below list are my responsibilities as tester/reviewer for the testings I conduct within SEA practice offices:

• Exceeded goals through effective task prioritization and great work ethic.
• Maintained energy and enthusiasm in fast-paced environment.
• Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
• Led projects and analyzed data to identify opportunities for improvement.
• Execute quality control monitoring and testing processes of the Firm with respect to client and engagement acceptance and continuance and business relationship acceptance
  and continuance processes.
• Performed analysis and review of the company’s business and process objectives and identify related significant risks exposure.
• Prepared risk based internal audit plan for the client using the risk map produced by the client’s enterprise risk assessment.
• Performed test of controls to evaluate its adequacy in addressing risk factors that may vastly affect the process efficiency and provided recommendations to mitigate the identified risks.
• Identified opportunities and recommend process improvements in terms of controls, efficiencies and overall effectiveness to maximize profit and increase savings.
• Prepared an operational risk profile map and action plan for each key business unit and functional area, with the aim of assisting management in their decisions to correct any operational deficiencies or weaknesses.
• Review, monitor, and ensure the timely completion of the execution of testing programs • Liaise with the individuals and reviewers involved, analyzing results and resulting address.

Reason for leaving: Exploring better employee benefits and work-life balance.

Independence is an important consideration in the development and operation of Risk Management Services and can impact the achievement of its strategic success and quality objectives. Given this importance, my work is a key role in assisting the Independence Manager in managing, advising and communicating with Local audit partners along with RMS Leadership in a proactive way, as well as identifying and helping address the business issues which could be impacted by Independence. The position reports to the Independence Manager.

• Assist the Independence Manager in enhancing the culture of awareness of Independence procedures as well improving the current practices.
• Communicate regularly with Independence Manager and to AQIP team to discuss independence compliance testing, trends and other results

• Assist as well as review all annual and quarterly independence program requests.
• Assists in managing associates, analyst and senior analysts on reviewing the results of
independence workprogram as final reviewer to ensure compliance with the rules of EY as
mandated by SEC and other regulating bodies across all location.
• Respond to independence related queries
• Performs other logistical, administrative and ad hoc task
• Compliance Audit and Financial Statement Audit Services (Other Attestation Services)
• Performed audit procedures to determine the extent of conformance or non-conformance of
the implementing partners to the minimum standards set by United Nations related to internal
controls, custody of assets, accountability and reporting.
• Developed insights into and become skilled on the application of the theory and principles of accounting, and the objectives, standards, and procedures of auditing on client situations to
support the opinion on the financial statements of the client.
• Gained knowledge on the client’s overall business operations and industries, be familiar with
and capable of documenting and evaluating the client’s significant manual and computerized systems and procedures, and use this knowledge to identify critical control points and possible areas of weakness that might expose a company to fraud and financial losses.

Reason for leaving: Retrenchment due to LOB dissolved.

My role is to assist the Business Controls Manager and The Head of Operations to implement effective and efficient processes to ensure compliance with applicable legislation, licensing obligations, policies, procedure and values. This role will embed the first line of defense for operational risk within the business.

• Investigate and Resolve Risk Incidents.
• Monitor adherence to self-assessments, incidents and treatment plans.
• Assist in enhancing the compliance culture and integrate across all areas of the business.
• Help in identifying areas of potential operational risk and implement controls to mitigate risk
• Prepare reporting for relevant business unit leaders.
  
• Review new processes and products and activities for compliance and identification of potential operational risk issues.
  
• Assisted the financial audit team in the review of automated and IT dependent processes that support the identified significant classes of transactions.
  
• Evaluated and reviewed significant business applications (ERP systems), along with its supporting infrastructure such as operating system, database and network.

Reason for leaving - Retrenchment due to pandemic, firm decided to hire local professional in Sydney.

My role as Accreditations and Commission Administrator was to oversee the Accreditation process for Asset Finance as well as the timely disbursement and reconciliation of Commissions paid to Asset Finance brokers. The team I handled was composed of 6 FTEs for Accreditation Broker support and 4 FTEs for Commissions reconciliation.

• Provide Sign offs and review of documents before sending off to Lenders.
• Do 1 on 1 coaching for better results on staff that were currently on nesting/ Performance
  Improvement.
• Attend Monthly Governance meeting with Australian counterparts to provide updates regarding Manila team’s status and metrics
• Created plans and communicated deadlines to complete accreditation of new brokers and disbursement of commissions on time.
• Onboarded new accredited broker by reviewing their qualifying information into systems.

Reason for leaving - Pepper Money Australia becomes publicly listed in ASX and they decided to put up their inhouse operations in the Philippines ( PSO Manila Limited).

As Reconciliation Specialist, my duties includes monitoring moderately complex reconciliations on assigned accounts which require a complex understanding of accounting concepts.

I started as Junior Reconciliation Analyst where I helped on the day to day fund reconciliation for the City of Boston and Dallas up until December 2016, where I was informed of my promotion as Reconciliation Specialist and given the following responsibilities:

• Responsible for routine decisions and determination of course of action.
• Supervise a team of four specifically for EMEA region (Edinburgh and Bournemouth)
• Perform random checks to ensure all feeds are received from both WINS and Custody
• Perform reports generation, preparation and presentation for management • Review and
  approve transactions for manual input
• Effective planning and time management skills to meet strict deadlines and team objectives
• Raising P1, P2, P3 tickets for missing feeds (except for Third Party SWIFT messages)
• Clear OI queue on a daily basis (send email confirmation to all the respective locations once
  complete). Anything pending need to be escalated to respective Ops teams for more
  information in case of Third Party SWIFTS
• Complete all the static setups (with proper approvals), like fund setup, source code setup, etc...
  Template will be circulated to all the Ops teams later, requests should be provided only in this
  format.
• Linking and unlinking activities in TLM
• TPC data download
• Mortgage Backed Securities file upload
• Match rule analysis
• Setting up auto sourcing codes.

Reason for leaving: Local County Election but my substitution as candidate did not pushed through as I submitted my requirements late.

• Provided primary customer support to internal and external customers.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Responded to customer requests for products, services and company information.
• Offered advice and assistance to customers, paying attention to special needs or wants.

Reason for leaving: Capital One put up their GDS in Alabang and decided not to absorb employees from outsourcing firms who work under Capital One.

• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Resolved conflicts and negotiated mutually beneficial agreements between parties.

Reason for leaving: Seasonal line of business, my contract is only good for 3-5 months.