Ryan Valenzuela

Mandaluyong City

Summary

Hardworking Waiter with 15 years of experience and solid background in food service field. Highly skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism. History of delivering speedy service while working on feet for long periods of time and training incoming staff.

Overview

years of professional experience

Certification

Work History

Waiter

Norwegian Cruise Line

Miami, Florida

09.2021 - Current

Greeted guests and answered questions about menu items.
Provided excellent customer service to ensure repeat customers.
Took orders from patrons accurately and efficiently.
Brought food and beverages to tables in a timely manner.
Checked with customers to ensure that they were enjoying their meals.
Assisted with setting up the dining area before shift began.
Followed all safety and sanitation regulations when handling food or drinks.
Performed cashier duties such as taking payments, counting change, and issuing receipts.
Ensured all dishes were prepared according to recipe standards.
Maintained cleanliness of work areas throughout shift by wiping counters and cleaning spills promptly.
Cleared away dirty dishes from tables after each course was finished.

Education

Bachelor of Science - Hotel And Restaurant Management

Lyceum of The Philippines University

Intramuros, Manila City

06-2003

Skills

Order Accuracy
Guest Relations Management

Order Management
Point of Sale (POS) system operations