Ryan Ramos
Plumber
1641 UP Bliss, San Vicente, Quezon City
Summary
Dependable Plumber, dedicated team player and consistently meeting project deadlines and budget goals. Knowledgeable about importance of quality work and preventive maintenance. Over 7 years of experience in residential and commercial plumbing and over 3 years of experience in sales industry for plumbing products and services.
Developed practical skills in troubleshooting and repair within hands-on work environment. Demonstrated ability to diagnose and resolve complex issues quickly and effectively.
Developed leadership and coordination skills in fast-paced construction environment.
Overview
16
16
years of professional experience
3
3
years of post-secondary education
Work History
Plumbing Site Supervisor
Infinity Piping and Construction Corp.
10.2024 - Current
- Oversaw personnel safety and efforts at work site.
- Supervised material usage and contractor man-hours to keep projects in line with budgetary restrictions.
- Maintained records and logs of work performed and materials and equipment used.
- Worked with personnel and managers to meet strict timelines.
- Inventory of the completed phased of works and determine the balance of works
- Evaluated the balance of materials needed to complete the work.
Plumber
One Fire 2Plumber Services
09.2022 - 09.2024
- Installed new piping systems in various types of buildings following local building codes and regulations.
- Repaired plumbing systems, components, and equipment.
- Appropriately fitted pipes by identifying dimensions, sizes, and shapes needed to replace faulty pipes.
- Consistently met deadlines while maintaining high-quality craftsmanship throughout all stages of plumbing installations, repairs, or maintenance tasks.
- Installed valves, hangers, supports, and flanges inside piping systems.
- Filled pipe systems with water and air to determine location of leaks.
- Ensured safety compliance during all projects, adhering to strict industry regulations and guidelines.
Customer Service Representative
VXI Global Solutions
10.2021 - 09.2022
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Responded to customer requests for products, services, and company information.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Plumber
AAA Plumbing Services
02.2019 - 03.2020
- Installed new piping systems in various types of buildings following local building codes and regulations.
- Repaired plumbing systems, components, and equipment.
- Appropriately fitted pipes by identifying dimensions, sizes, and shapes needed to replace faulty pipes.
- Consistently met deadlines while maintaining high-quality craftsmanship throughout all stages of plumbing installations, repairs, or maintenance tasks.
- Ensured safety compliance during all projects, adhering to strict industry regulations and guidelines.
Plumber
On-call
02.2015 - 12.2018
- Installed new piping systems in residential buildings
- Repaired plumbing systems, components, and equipment.
- Resolved emergency plumbing situations quickly and efficiently to minimize property damage for customers.
- Appropriately fitted pipes by identifying dimensions, sizes, and shapes needed to replace faulty pipes.
- Measured, threaded, and cut materials to correct angles.
- Filled pipe systems with water and air to determine location of leaks.
Salesman
Saudi Company for Hardware
01.2012 - 01.2014
- Assigned and responsible in plumbing department. Handling bathroom fixtures, pressure pumps, shower heaters, accessories and all kinds of plumbing pipes and fittings.
- Providing skilled labor to customers like installation of bathroom fixtures and other accessories when needed.
- Developed strong client relationships through consistent communication and exceptional customer service.
- Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
- Increased sales by offering advice on purchases and promoting additional products.
Retail Sales Coordinator
Brills Marketing Corp.
03.2009 - 12.2011
- Assigned in plumbing department handling bathroom fixtures, accessories, and plumbing pipes and fittings.
- Installed water closets and accessories, shower heaters, shower enclosure and pressure pump at customer's location when customer request.
- Conducted regular audits of merchandise stock levels, ensuring accurate inventory counts.
- Enhanced customer satisfaction through attentive service and product recommendations.
Salesman
Bestank Manufacturing Inc.
08.2008 - 01.2009
- Assigned in plumbing department mainly handling shower heater, pressure tank, pressure pump, pressure gauge & switch, pipes & fittings and any other accessories associated in pressurized water line supply.
- Installed the products upon customer's purchased to make sure proper installation will be executed for the warranty.
- Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
- Provided after-sales support, addressing any issues promptly to ensure ongoing client satisfaction.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Education
Bachelor of Science - Marine Engineering (1 Year Only Undergraduate)
John B. Lacson Colleges Foundation
Bacolod City, Province of Negros Occidental 04.2001 - 04.2004
Skills
Team Supervision
Timeline
Plumbing Site Supervisor
Infinity Piping and Construction Corp.
10.2024 - Current
Plumber
One Fire 2Plumber Services
09.2022 - 09.2024
Customer Service Representative
VXI Global Solutions
10.2021 - 09.2022
Plumber
AAA Plumbing Services
02.2019 - 03.2020
Plumber
On-call
02.2015 - 12.2018
Salesman
Saudi Company for Hardware
01.2012 - 01.2014
Retail Sales Coordinator
Brills Marketing Corp.
03.2009 - 12.2011
Salesman
Bestank Manufacturing Inc.
08.2008 - 01.2009
Bachelor of Science - Marine Engineering (1 Year Only Undergraduate)
John B. Lacson Colleges Foundation
04.2001 - 04.2004
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