Russell Chua
Lipa City, Province Of Batangas,BTG
Summary
Personable and tech-savvy individual with knack for providing excellent customer service and ensuring smooth operation of computer systems. Equipped with foundational knowledge in computer troubleshooting and software installation, along with strong organizational skills. Poised to contribute to operational efficiency and user satisfaction through diligent and attentive support.
Overview
1
1
year of professional experience
2
2
Certification
Work History
Computer Attendant
Titan Groundz Internet Cafe
08.2019 - 07.2020
- Provided technical support to customers, ensuring smooth operation of computer systems.
- Monitored internet performance and resolved connectivity issues for users.
- Guided patrons in using software applications, enhancing user experience and satisfaction.
- Managed cash register operations, ensuring accurate transactions during peak hours.
- Reduced technical issues with proactive troubleshooting and maintenance of computer hardware and software.
- Managed inventory of technology equipment including ordering supplies, maintaining records, and coordinating repairs as necessary.
Education
Bachelor of Science - Information Technology
ACLC College of Calapan
Calapan, Oriental Mindoro, Philippines06-2025
Skills
- Patience and empathy
- Adaptability and flexibility
- Self motivation
- Teamwork and collaboration
- Continuous improvement
- Attention to detail
- Software installation
- Printer setup
- Data entry proficiency
- Hardware and software configuration
- Peripheral device support
- Desktop support
Certification
- Computer System Servicing NCII Passer
-Asian Career and Skills Enhancement Training Center INC.
- Events Management NCIII Passer
-Macquarie Calapan City
Timeline
Computer Attendant
Titan Groundz Internet Cafe
08.2019 - 07.2020
Bachelor of Science - Information Technology
ACLC College of Calapan
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