Detail-oriented General Virtual Assistant skilled in managing administrative tasks, improving workflow, and enhancing productivity. Committed to providing reliable and proactive support to help businesses achieve their goals.
Hi, I’m
Ruby Angela Pagalan
General Virtual Assistant
Davao City, Province of Davao del Sur,DAS
Summary
Overview
12
years of professional experience
Work History
F45 Training Midvale
Social Media/Admin VA
06.2019 - 04.2026
Job overview
- Manages client’s email
- Creates graphic design and assets
- Create daily social media posts
- Create promo posts and graphics
- Create stories for social media promos
- Create Instagram stickers and GIFs
- Manages social media pages and events
- Create newsletters
- Upload members' info and documents in a CRM
- Upload workout schedule in MindBody platform
- Research new strategies
- Manage files and documents
- Assists in project planning
- Reach out to potential prospects
- Updates monthly reports of studio KPIs
- Handles data entry tasks
Elite North Marketing
Appointment Setter
10.2025 - 02.2026
Job overview
- Managed multiple Ulinc outreach campaigns by responding to inbound messages and engaging potential leads across messaging platforms.
- Qualified prospects based on campaign criteria and scheduled appointments directly into clients’ calendars.
- Maintained organized lead management by properly tagging, disposing, and categorizing conversations in the system.
- Identified warm and interested leads and conducted timely follow-ups to convert them into booked appointments.
- Ensured accurate tracking of conversations and lead status to support campaign performance and reporting.
- Maintained fast response times and professional communication to improve engagement and booking rates.
- Coordinated with the campaign team to ensure smooth appointment flow and updated lead information when needed.
DamRo Assets
General Virtual Assistant
05.2023 - 02.2026
Job overview
- Manage social media platforms to promote real estate syndication opportunities and engage audiences.
- Create graphics and reels to increase brand awareness and showcase investment opportunities.
- Manage LinkedIn account by posting content, engaging with connections, and building relationships.
- Research, identify, and reach out to potential investors through LinkedIn, email, and social media.
- Maintain CRM system to track leads, investor inquiries, and follow-ups.
- Create and send emails and newsletters to share updates and investment opportunities.
- Develop pitch decks and presentations for potential investors.
- Provide administrative support including scheduling, documentation, and operational tasks.
- Send wine offers to restaurants and retail stores and monitor distribution opportunities.
- Conduct monthly wine inventory and track stock availability.
- Record business expenses and maintain accurate financial records.
- Update and maintain company website content.
- Apply new knowledge from relevant courses to improve processes and strategies.
- Maintain accurate records for performance, inventory, and financial tracking.
EASE Business Services
Social Media/Admin VA
02.2022 - 07.2022
Job overview
- Creates graphics for social media posting
- Creates daily social media posts + copy
- Create newsletters
- Manage files
- Handles data entry tasks
- Handles web research tasks
Win The Hour Win The Day Marketing
Ambassador of Awesome/Podcast Manager
04.2020 - 04.2021
Job overview
- Manages client’s email / Responds to emails on behalf of the client
- Manage the Podcast production from handling guest appearances to publishing final podcast audio
- Assists in setting up Zoom calls
- Transcribe audio recordings
- Proofread and highlight noteworthy parts from Podcast transcripts
- Handles social media posting
- Create graphics in Canva
- Updates LinkedIn profile from time to time
- Responds to messages and comments on LinkedIn
- Manages client’s calendar/appointments
- Performs PDFs, Powerpoint, and worksheets creation
- Proofread contents, emails, and PDF workbooks
- Assists in hiring other VA candidates
- Train VAs for tasks and processes
- Creates clients invoices and send monthly
- Performs web research
Sexy Soulful Success
Podcast Manager/Virtual Assistant
02.2020 - 02.2021
Job overview
- Manages Client’s Podcast Production
- Creates/edits images in Canva
- Posts in Podcast social media accounts every new publish
- Creates Podcast audiograms
- Publish Podcast videos on Youtube
- Handles client emails
- Creates contracts for clients and submit thru DocuSign
- Creates/updates weekly newsletters
- Send email reminders for members on their strategy call schedules
- Welcome new members in Facebook groups
- Manages and updates processes in Asana per progress
Golden State Government Relations
Executive Assistant
01.2020 - 03.2020
Job overview
- Manages client’s email
- Manages/arranges client’s calendar
- Respond and set schedule of appointments for the client
- Remind client for important appointments
- Create S.O.P videos and documents
- Research relevant keywords and content ideas
- Research relevant content
- Assists in project planning
- Liaise ideas to other team members
Body Torque
Virtual Assistant
11.2018 - 12.2019
Job overview
- Manages LinkedIn account
- Send daily LinkedIn outreach messages
- Respond to LinkedIn messages
- Send training guides to interested event participants
- Keeps track of LinkedIn daily activities and record
- Build engagement to audiences/potential clients thru LinkedIn
- Performs lead generation
- Research relevant events and companies
- Build content messages to target potential networks
- Build a list of cycling events participants
- List events participants and charity events
- Research contact details for potential audiences
- List podcast episodes in WorldApp
- Handles database thru a CRM
- Keep contact details in the database well formatted
- Post Instagram stories weekly
- Like/Comment in Instagram to build engagement
- Follow/Unfollow contacts in Instagram
- Website research
- Handle invoices
- Monitor and audit website
Profitable Tradie
Virtual Assistant
08.2018 - 03.2019
Job overview
- Manages LinkedIn account | Send daily LinkedIn outreach messages
- Research target audiences
- Build engagement with LinkedIn audiences
- Performs liking, sharing and commenting on connections’ post for interaction/engagement
- Research marketing strategies from time to time
- Implement marketing strategies & observe different approach to meet goals
- Edit quotes images in Photoshop
- Post quotes weekly in LinkedIn & Create content for the weekly post
Forexboat / SuperDataScience
Executive Assistant / Podcast Manager
08.2016 - 11.2018
Job overview
- Social Media Management & Optimization
- Design/Create Social Media graphics
- Edit podcast audio in Adobe Audition
- Manages podcast
- Handles/Manage Wordpress account
- Handles Udemy platform (sends email & responds to student questions)
- Upload audios and manage tracks in Soundcloud
- Edits audio/video in Camtasia
- Edit audio tags using ID3
- Layout images in Canva and Photoshop
- Sending emails using Ontraport
- Upload videos + blog posts and apply SEO in Wordpress
- Data researching
- Handles monthly reports & operational works
- Manage team records
- Calendar management
- Email management
- Manages project and leads in planning & implementation
- Leads in Udemy monthly promotions
- Hire freelancers in Upwork and Fiverr
- Works on lead generation
- Booking flights
Cherry Business Consulting
Virtual Assistant / Pinterest Manager
02.2017 - 10.2018
Job overview
- Performs in administrative tasks
- Handles social media (Facebook Page, Linkedin, Instagram, Twitter, Google +)
- Uploads blog to website and promote across social media (Facebook Page, Linkedin, Instagram, Twitter, Google +, Creativepool, Medium, Tumblr)
- Perform daily re-pinning of pins in Pinterest
- Create social media graphics
- Schedule Instagram images in Later app
- Performs data scraping / data mining
- Keep track of monthly social media tasks
- Post blogs in Squarespace
- Post articles in Linkedin, medium, creative pool
- Create website graphics/edit images
- Weekly look for stock photos for resources
- Add contacts and data to Highrise
- Manage and organize client email
- Look for relevant posts to repost in social media accounts
- Schedule social media posts in smarterqueue
- Performs website research
- Handles website and perform edits when appropriate
- Create accounts
- Create document templates
- Organize files for better work system
- Create system for task management
- Research inspirations to come up better ideas
- Create sales page in Kajabie
- Setup mailchimp template
- Edit video
Neumann Realty Corp.
General Virtual Assistant
05.2018 - 07.2018
Job overview
- Create and edit graphics or images through Canva, & Photoshop
- Post content/Upload images in Facebook
- Research ideas for company structure/organization processes
- Helps in managing Dropbox folders
- Writes blog articles
- Perform web researches
- Prospect freelancers
- Helps in creating documents
- Manage and Organizes Trello boards
- Add blogs to the Squarespace platform for the website
- Add subscribers list/contacts to Mailchimp
- Upload videos to Youtube
- Manages clients’ calendar
- Research keywords
- Performs data entry tasks
- Create stationary docs
- Update sales records in Zillow
- Helps in removing spam comments in WordPress account
- Update/Create client’s invoice
Big Head Digital Pty Ltd.
General Virtual Assistant
06.2014 - 01.2017
Job overview
- Take over project management
- Assist with whatever the client needs
- Manage emails
- Setups Adwords, Facebook and Linkedin reports monthly
- Setup newsletters
- Edit WordPress sites
- Manage and organizes documents
- Manage Google calendar
- Performs data research
- Setup Adwords reports in Swydo
- Manage client assignments
- Setup Facebook Ad weekly
- Process/ Organizes and manages business orders
Education
Holy Cross of Davao College
B.S from Information Technology
01-2013
University Overview
Talomo National High School
Secondary Level
01-2009
University Overview
General Baptist Bible College
Elementary Level
01-2005
University Overview
Skills
Administrative Support
Social Media Management Outreach – LinkedIn, Facebook, Twitter, Instagram, Pinterest, Google Business
Basic Graphic Design (Canva & Adobe Photoshop)
Website Editing (WordPress, Shopify, Squarespace & Kajabi)
Podcast Management – Soundcloud, ID3, Adobe Audition
File management – Google Drive, OneDrive, Dropbox
Project Management – Trello, Basecamp, ClickUp, Monday, Asana, Redbooth,, iDoneThis
Google Applications – Google voice, Google, Google Calendar
Newsletter (Mailchimp, Loyalsnap, Getresponse)
LinkedIn, Instagram Pinterest Marketing
SEO Content Writing
Audio & Video Editing (Camtasia, Capcut, Filmora)
Calendar Management (Calendly, Acuity, Setmore)
CRM Handling (ActiveCampaign, HighLevel)
Lead Generation
Customer Service
Appointment Setting
Customer service
Computer skills
Teamwork and collaboration
Microsoft office
Friendly, positive attitude
Timeline
Appointment Setter
Elite North Marketing
10.2025 - 02.2026
General Virtual Assistant
DamRo Assets
05.2023 - 02.2026
Social Media/Admin VA
EASE Business Services
02.2022 - 07.2022
Ambassador of Awesome/Podcast Manager
Win The Hour Win The Day Marketing
04.2020 - 04.2021
Podcast Manager/Virtual Assistant
Sexy Soulful Success
02.2020 - 02.2021
Executive Assistant
Golden State Government Relations
01.2020 - 03.2020
Social Media/Admin VA
F45 Training Midvale
06.2019 - 04.2026
Virtual Assistant
Body Torque
11.2018 - 12.2019
Virtual Assistant
Profitable Tradie
08.2018 - 03.2019
General Virtual Assistant
Neumann Realty Corp.
05.2018 - 07.2018
Virtual Assistant / Pinterest Manager
Cherry Business Consulting
02.2017 - 10.2018
Executive Assistant / Podcast Manager
Forexboat / SuperDataScience
08.2016 - 11.2018
General Virtual Assistant
Big Head Digital Pty Ltd.
06.2014 - 01.2017
Talomo National High School
Secondary Level
General Baptist Bible College
Elementary Level
Holy Cross of Davao College
B.S from Information Technology