GIRLIE GERA MORALES
Office Manager Cum Admin Assistant
Cebu City, Province Of Cebu
Summary
Results-driven professional with 12 years of experience in Dubai and 12 years in the Philippines, spanning diverse industries. I bring a strong educational background combined with a proven ability to adapt and excel in various roles. My goal is to contribute effectively in a team-oriented and professional environment, where I can leverage my skills, enhance organizational performance, and continue to grow by unlocking my full potential.
Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.
Overview
25
25
years of professional experience
4
4
years of post-secondary education
1
1
Language
Work History
VA - Admin Assistant
Free You Time Inc.
10.2024 - 06.2025
- Manage and organize emails, calendars, and appointments to ensure efficient scheduling and effective communication.
- Handle data entry, record-keeping, and document management.
- Manage the end-to-end onboarding process for new clients, ensuring smooth setup, timely documentation, and coordination across teams to meet client needs and ensure a positive experience.
- Creating Birthday and anniversary greeting through Canva.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Sales Coordinator cum Office Manager
Acudor Product IMEA
11.2021 - 04.2024
- Assisting all the sales related activity of the US branch office processed.
- Making Quotations, Purchase Orders to US Head office and Invoicing
- Provides continuous communication to the customers about the samples, orders and other logistic issues.
- Replying to customers' written and verbal correspondences in a timely manner that will increase customers' satisfaction; latest within 24 hours.
- Update customers with information about the documents for their shipments as well as status of their shipped containers.
- Renew and negotiate; trade license, office rental contract, employee medical insurance, any applicable insurance for facilities and staff, bid bonds, performance bonds.
- Responsible for the coordination, administration, and communication. Execution of daily operational tasks and being the point of contact for all matters related to the smooth functioning of the office.
- Salary reviews and salary payments.
- Invoice payments.
- Money collection.
Account Assistant/HR Assistant
Top Concept Design Services
01.2018 - 11.2021
- Preparing financial documents such as invoices, bills, and accounts payable and receivable
- Completing purchase orders
- Managing payroll
- Processing business expenses
- Coordinating internal and external audits
- Assist with the formulation and implementation of human resource policies and procedures
- Advise and assist employees with understanding human resource policies and procedures
- Coordinate orientation.
- Process new hire paperwork.
- Keep time and attendance records.
Document Controller/ Site Secretary
Modern Executive System Contracting LLC
01.2016 - 01.2018
- Maintain and manage daily schedule for Project Manager/ Residence Engineers for Consultant
- Responsible in handling site incoming and outgoing emails.
- Organizing and keeping well-organized files and ensure confidential information and documents are handled with complete discretion.
- Maintains and ensure proper filing system.
- Classifies, sorts, files and retrieve correspondence, records and other site documents as requested.
- Taking dictation in shorthand and drafting, typing letters, internal memos and various correspondences, etc.
- Preparing Daily & Weekly Site Report.
- Answers/transfer telephone calls and relay messages to concerned personnel.
- Photocopying and Scanning.
- Responsible for site office stationery stocks.
- Assisting the Team with receiving and handing-over of documents/submittals to and from Clients, Contractors and Sub-contractors.
Executive Secretary to MD
Euro Poly Plast Factory LLC
03.2013 - 12.2015
- Responsible for the day-to-day tasks in the office including covering the reception area
- Meet and greet clients and visitors to the office.
- Check and reply emails from customers regarding to their inquiry / order / delivery.
- Assist Sales Department in making documentations about quotation & invoices and packing lists for customer.
- Remind / Follow up customer's balances and due payment.
- Maintaining of Petty cash and reports.
- Monitoring / Ordering of office supplies and other office related materials.
- Maintaining/Updating Invoices, Quotations, LPO of the customers.
- Filing / archiving / scanning / photocopying / faxing / mail & courier handling.
- Manage HR schedules and calendars
- Schedule meetings and venues
- Make travel arrangements
Call Center Customer Service Representative
Teletech BPO Company
07.2007 - 11.2012
- Assuring the highest level of customer service at all times.
- Assuring customers for first call resolution and make customer happy.
- Making Bills/POS.
- Providing required information to the customer
- Proactively offers good quality customer service for customers.
- Assuring first call resolution especially for irate customers.
- Going extra miles to get promoter score as a customer's survey satisfaction
Sales Coordinator cum Administrator
ARCA Group of Company
10.2004 - 06.2007
- Direct and monitor day-to-day operations including Job order preparation.
- Monitor raw material stocks and finished product as well.
- Responsible & follow up for company's sales and accounts.
- Prepare accurate records of all pricing, sales and activity reports
- Receive LPO from Sales Executive and assigned the delivery date for the order.
- Responsible for preparation of Job Order and looking for the timetable of the order.
- Monitor the production for the quality and accuracy as per on the specification on the Job Order Form.
- Making Invoice and delivery order for delivery.
English and PEHM Teacher
Holy Cross College of Carigara
05.2000 - 03.2003
- Classroom Management.
- Organizing and delivering classroom lectures to students.
- Evaluating a students' class work and assignments.
- Recording and maintain accurate student attendance records and grades.
- Preparing classroom and coursework materials, homework assignments, and handouts.
- Maintaining discipline in the classroom and creating a vibrant teaching atmosphere.
Education
Bachelor Degree - Secondary Education
Leyte Normal University
01.1996 - 01.2000
Skills
Strong working knowledge of computer systems and applications
Timeline
VA - Admin Assistant
Free You Time Inc.
10.2024 - 06.2025
Sales Coordinator cum Office Manager
Acudor Product IMEA
11.2021 - 04.2024
Account Assistant/HR Assistant
Top Concept Design Services
01.2018 - 11.2021
Document Controller/ Site Secretary
Modern Executive System Contracting LLC
01.2016 - 01.2018
Executive Secretary to MD
Euro Poly Plast Factory LLC
03.2013 - 12.2015
Call Center Customer Service Representative
Teletech BPO Company
07.2007 - 11.2012
Sales Coordinator cum Administrator
ARCA Group of Company
10.2004 - 06.2007
English and PEHM Teacher
Holy Cross College of Carigara
05.2000 - 03.2003
Bachelor Degree - Secondary Education
Leyte Normal University
01.1996 - 01.2000
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