ROSEMARIE ARgonza
Taguig, Metro Manila
Summary
Dynamic Head Barista with expertise in specialty drink preparation and customer service. Proven track record in mentoring and team collaboration, ensuring a positive customer experience.
Overview
8
8
years of professional experience
Work History
Head Barista
Lawson Phil. Inc
U.N Ermita Metro Manila (Remote)
07.2023 - 03.2026
- Prepared and served coffee beverages following standard recipes and techniques.
- Maintained cleanliness and organization of work area, ensuring compliance with safety standards.
- Assisted customers in selecting products, providing excellent service and recommendations.
- Operated espresso machines and grinders, learning equipment functionality for optimal performance.
- Engaged in ongoing training sessions to improve barista skills and product knowledge.
Team Leader
Tokyo Tokyo
Market-Market Taguig City
01.2020 - 04.2023
- Operated kitchen equipment and maintained cleanliness to ensure food safety standards.
- Collaborated with team members to streamline food preparation processes and improve efficiency.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
Crew Kitchen Staff Member
Jollibee
Ayala Makati
06.2018 - 01.2020
- Trained new staff on kitchen protocols and operational procedures to enhance team performance.
- Monitored inventory levels and assisted in ordering supplies to maintain stock availability.
- Implemented quality control measures for food presentation, ensuring consistency in dishes served.
- Assisted in menu planning by providing feedback on customer preferences and seasonal ingredients.
- Followed all safety protocols and maintained a safe working environment, reducing the risk of accidents or injuries.
Education
Rizal Elementary School
Makati City, PhilippinesHigh School Diploma -
Fort Bonifacio High School
Taguig, Metro Manila, Philippines03-2017
Additional Information
Character Referrence
Jessica Raymundo (LEAD BARISTA)
(+63915 395 9180)
Skills
Barista mentoring
Specialty drink preparation
I can do some Basic Latte art
Food safety compliance
Time management
Timeline
Head Barista
Lawson Phil. Inc
07.2023 - 03.2026
Team Leader
Tokyo Tokyo
01.2020 - 04.2023
Crew Kitchen Staff Member
Jollibee
06.2018 - 01.2020
Rizal Elementary School
High School Diploma -
Fort Bonifacio High School