Rose Ann Saez, LPT
Binangonan, Province of Rizal,RIZ
Summary
Driven professional with a track record of enhancing data accuracy and customer satisfaction at the Municipal Health Office and Fonebytes Communication. Skilled in data entry and building strong customer relationships, demonstrated through meticulous attention to detail and exceptional communication abilities. Proven ability to support decision-making and improve operational efficiency, maintaining confidentiality and managing workflows effectively.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Encoder
Municipal Health Office
San Juan, Province Of Batangas
01.2020 - 09.2022
- Improved data accuracy by meticulously inputting information into the system.
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.
- Obtained scanned records and uploaded into database.
- Developed strong attention to detail for error-free data entry and analysis.
- Maintained files, records and chronologies of entry activities.
- Supported management in decision-making by providing accurate and timely reports based on entered data.
- Reviewed validation output and performed specified manual checks on data to evaluate consistency and completeness.
- Contributed to a positive work environment by assisting colleagues with complex tasks when needed.
Sales Clerk
Fonebytes Communication
Starmall, Alabang
05.2012 - 04.2015
- Maintained a clean, organized sales floor to promote a pleasant shopping experience for customers.
- Developed strong relationships with customers, driving repeat business and loyalty.
- Processed transactions quickly and accurately, maintaining a high level of customer satisfaction.
- Kept front check out area clean and organized for efficient service.
- Collaborated with team members to achieve store sales targets and improve overall performance.
- Boosted sales by effectively promoting products and engaging with customers.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Efficiently restocked shelves during shifts, keeping merchandise levels consistent for seamless shopping experiences across all departments within the store.
- Assisted in organizing store displays for maximum visibility and attractiveness to potential buyers.
- Supported colleagues during busy periods, ensuring balanced workloads and efficient operations throughout the store.
- Enhanced customer service experience by acting quickly and applying appropriate resolutions for common problems.
- Placed new merchandise on shelves and racks in appealing, organized arrangements to drive sales.
- Demonstrated strong communication skills while interacting with diverse clients, building rapport that facilitated successful transactions.
- Provided excellent customer service, consistently exceeding expectations for attentiveness and problem resolution.
- Maintained customer satisfaction with quick and professional handling of product returns.
Education
Bachelor of Science - Secondary Education
Philippine Best Training System Colleges Inc.
Macamot, Binangonan, Province Of Rizal09.2020
Skills
- Fast Learner
- Data Entry
- Attention to Detail
- Administrative Support
- Document Scanning
- Microsoft Office
- Decision-Making
- Data Review and Verification
- Workflow Management
- Maintains confidentiality
Certification
- Licensed of Professional Teacher - 2024
Timeline
Encoder
Municipal Health Office
01.2020 - 09.2022
Sales Clerk
Fonebytes Communication
05.2012 - 04.2015
Bachelor of Science - Secondary Education
Philippine Best Training System Colleges Inc.