Rose Ann Galera
Manila City
Summary
Results-driven professional skilled in operations management, stakeholder coordination, team leadership, and process optimization. Highly adaptable, fostering collaboration and delivering consistent success in dynamic environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Senior Safety Reporting Coordinator
Thermo Fisher Scientific
Taguig, Metro Manila, Philippines (Remote)
09.2021 - Current
- Lead senior safety reporting operations, overseeing receipt, preparation, quality review, and submission of safety reports, ensuring compliance with global regulatory timelines, client specifications, and country-specific legislation.
- Act as Project/Study Lead for multiple pharmacovigilance projects, directing cross-functional teams to ensure successful delivery of study milestones while maintaining strict adherence to client requirements and regulatory guidelines.
- Mentor junior staff and new team members, providing guidance on safety reporting processes, procedural documents, and templates. Foster culture of knowledge sharing and continuous improvement, resulting in increased team efficiency and skill development.
- Oversee team activities and workload distribution, ensuring tasks are appropriately assigned and deadlines are met. Provide guidance and support to team, balancing project needs with team capacity and ensuring high-quality outputs.
- Coordinate preparation for audits and inspections, ensuring compliance with both client and regulatory standards, and drive readiness through proactive training, document review, and process optimization.
- Actively participate in process improvement initiatives, identifying inefficiencies in workflows and implementing solutions that enhance both team performance and client satisfaction
- Contribute to audit readiness efforts, ensuring safety reporting systems, documentation, and processes are maintained in preparation for client and regulatory audits. Regularly assist in auditing reports, internal processes, and compliance activities to support operational excellence.
- Assist in trend analysis of safety data and reporting metrics, identifying patterns and helping to address areas for process improvement or corrective actions, contributing to enhanced operational efficiency and regulatory compliance.
- Support development and maintenance of procedural documents and templates, ensuring alignment with regulatory standards and client specifications, and helping streamline processes to improve consistency and reduce errors.
- Assist in development and tracking of KPIs and metrics, helping with regular reporting of operational performance, quality standards, and progress against timelines. Play key role in providing actionable insights to senior management to support strategic decision-making and project adjustments.
Safety Reporting Administrator
Thermo Fisher Scientific
Taguig, Metro Manila, Philippines (Remote)
08.2020 - 09.2021
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Managed safety reporting from receipt to submission, ensuring compliance with global regulations and client timelines.
- Resolved submission issues in collaboration with Project Managers and Clinical Teams, maintaining high-quality deliverables.
- Ensured timely, accurate safety report submissions in compliance with ICH-GCP and local regulations.
- Supported audit readiness, data reconciliation, and workflow optimization within pharmacovigilance operations.
- Contributed to operational metrics and process improvements to enhance client satisfaction and efficiency.
Associate Trainer
TGP PHARMA INC
Parañaque City, Metro Manila
09.2018 - 08.2020
- Developed metrics-driven evaluation processes for measuring the impact of learning programs on business outcomes.
- Facilitates comprehensive training for pharmacists, pharmacy assistants, and franchise owners, while leading the organization and execution of training initiatives, workshops, and professional conferences.
- Actively engages in advanced training initiatives to strengthen credibility in module development and instructional design.
- Manages communication and fosters strong professional relationships with suppliers and franchise owners.
- Designs, updates, and aligns training modules to reflect current healthcare services and pharmaceutical market trends.
- Develops substantial training content and coordinates CPD-accredited programs to ensure timely delivery.
- Provides comprehensive support and structured activities for community pharmacy internship programs.
Community Pharmacist
The Generics Pharmacy
Sta. Ana, Metro Manila
04.2017 - 09.2018
- Responded sensitively and competently to service customers with diverse cultural backgrounds.
- Accurately dispense prescription and over-the-counter medications to patients.
- Provide expert advice on the safe use of prescriptions, over-the-counter medications, and health supplements.
- Review prescriptions for accuracy and appropriateness, checking for potential drug interactions or contraindications.
- Counsel patients on medication adherence, potential side effects, and lifestyle modifications for better health outcomes.
- Conduct medication therapy reviews and manage minor ailments where permitted.
- Maintain detailed, confidential, and accurate patient medication records.
- Comply with all applicable legislation, codes of ethics, and pharmacy policies and procedures.
- Collaborate with healthcare providers to optimize patient care and resolve medication-related issues.
- Maintain inventory control, manage stock levels, and ensure safe storage of all pharmaceuticals.
- Train and supervise pharmacy assistants and students where applicable.
- Promote the pharmacy's professional services to the community to build trust and loyalty
- Educated patients on over-the-counter product selection and proper usage, ensuring safe and effective self-care choices.
Education
Master of Public Health - Public Health
University of The Philippines - Manila
Manila, Metro Manila, Philippines06.2026
Bachelor of Science - Pharmacy
Centro Escolar University - Makati
Makati City, Metro Manila, Philippines03-2016
Skills
- Quality control management
- Strategic goal setting
- Process optimization
- Collaborative project engagement
- Procedure enhancement experience
- Regulatory compliance documentation
- Efficient task prioritization
- Versatile problem-solving approach
- Strong observational skills
- Strategic decision-making
- Service delivery optimization
- Effective public speaking
Accomplishments
Licensed Pharmacist
Affiliations
- Philippine Pharmacists Association, Inc. Young Pharmacists Group Philippines Inc. Young Pharmacists Group Philippines Inc. - South Metro Chapter
- Quezon City – East Metro Pharmacists Association, Inc.
- Young Pharmacists Group Philippines, Inc.
- Young Pharmacists Group Philippines Inc. Young Pharmacists Group Philippines, Inc. - South Metro Chapter
Certification
- University of Washington Certificate Course: Leadership and Management in Health, 2021
- TESDA (Technical Education and Skills Development Authority) Contact Tracing Level II, 2020
- Certified Pharmacy Preceptor, 2020
- TESDA (Technical Education and Skills Development Authority) Trainers Methodology Level 1, 2019
- TESDA (Technical Education and Skills Development Authority) NCIII Pharmacy Services, 2018
Timeline
Senior Safety Reporting Coordinator
Thermo Fisher Scientific
09.2021 - Current
Safety Reporting Administrator
Thermo Fisher Scientific
08.2020 - 09.2021
Associate Trainer
TGP PHARMA INC
09.2018 - 08.2020
Community Pharmacist
The Generics Pharmacy
04.2017 - 09.2018
Master of Public Health - Public Health
University of The Philippines - Manila
Bachelor of Science - Pharmacy
Centro Escolar University - Makati