Education professional prepared to contribute to student development and instructional support. Proven success in assisting lead teachers with lesson delivery and classroom activities. Reliable team player with focus on collaborative efforts and adaptability to changing educational needs. Proficient in classroom management and instructional techniques.
Overview
17
17
years of professional experience
Work History
Online ESL Teacher
Freelance
03.2025 - Current
Developed engaging lesson plans tailored to diverse student needs.
Utilized digital platforms to deliver interactive language instruction effectively.
Assessed student progress and adapted teaching methods accordingly.
Fostered positive learning environments encouraging student participation and collaboration.
Customer Service Representative
Foundever
10.2023 - 01.2025
Provided exemplary customer service through voice and chat support for TikTok and Bath & Body Works, ensuring timely and effective resolution of customer inquiries and issues.
Leveraged strong communication skills to foster positive relationships with customers and deliver tailored solutions to enhance their experience.
Demonstrated problem-solving abilities by efficiently addressing and resolving complex customer concerns while maintaining high satisfaction levels.
Collaborated with team members to identify process improvements and implement best practices, contributing to overall operational efficiency and service excellence.
ESL Teacher
Bizmates Philippine Inc
08.2019 - 08.2021
Conduct online classes to Japanese adult learners thru Skype and company's class platform.
Assess students' level and recommend lesson material for student's needs.
Provide feedback after each class and evaluate student's progress during each course.
Evaluated student progress through assessments and tailored feedback for improvement.
Analyzed student performance data to identify trends and adapt instructional approaches accordingly.
Provided targeted instruction on pronunciation, intonation, and accent reduction to enhance students'' overall communication skills in English.
Enhanced students'' speaking skills through regular practice and focused feedback during conversation sessions.
KG 2 Teacher
Bright Little Button Nursery School Kuwait
07.2018 - 02.2019
Plan and prepare lessons following the school curriculum.
Classroom management, prepare materials for lessons and centers.
Number Talk, Mental math and Read Aloud with Accountable Talk.
Provided specialized assistance to children with special needs to enhance learning experiences through customized resources.
Developed engaging lesson plans to enhance children's cognitive and social skills.
Fostered a nurturing classroom environment that encouraged curiosity and exploration.
Collaborated with parents to maintain open communication regarding student progress and needs.
Utilized differentiated instruction techniques to accommodate diverse learning styles and abilities within the classroom.
Enhanced student engagement by incorporating hands-on activities and group projects into the curriculum.
English Co-Teacher
American United School of Kuwait
08.2015 - 06.2018
Plan and co-teach with the Lead teacher in all subject areas.
Assisted lead teacher in lesson planning and curriculum development to meet diverse student needs.
Teach Number Talk and Mental Math, Read Aloud with Accountable Talk.
Facilitated classroom activities to enhance student engagement and learning outcomes.
Classroom management, prepare materials for lessons and centers.
Assist students during transition period, lunch and recess.
Supported student physical, mental, and social development using classroom games and activities.
Manage the Google classroom and Dojo by creating classroom exercises and updating parents about the student's activity during classes.
Supervised recess, lunch and daily student intake and dismissal.
Assistant Coach for Volleyball Girls Middle/High School.
Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
Completed daily reports, meal count sheets, and attendance logs.
Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
Assisted lead teacher in providing individualized attention to students, resulting in improved academic performance.
Established positive relationships with parents through effective communication, fostering parental involvement in their children''s education.
ESL Teacher
BCM U-phone Call Center Inc
05.2013 - 08.2015
Facilitated interactive online classes using advanced teaching technologies and tools.
Collaborated with colleagues to share best practices and optimize curriculum delivery.
Educated students in basics of English grammar and conversational speaking.
Developed a welcoming classroom environment that encouraged cultural exchange between students from diverse backgrounds, fostering mutual understanding and respect among classmates.
Set assessments to measure student progress and identify growth opportunities.
Adopted new technologies and online platforms to facilitate student learning.
Increased student engagement in learning through integration of technology and multimedia resources.
ESL Teacher
English Network Opportunity Zone
09.2011 - 12.2012
Teach English to Foreign students of different levels and ages.
Improved learning outcomes with implementation of differentiated instruction strategies tailored to individual student needs.
Collaborated with fellow educators to share best practices and resources, enhancing overall quality of instruction.
Advocated for importance of language learning within school community, leading to increased support and resources for ESL program.
Enhanced students' understanding of English grammar by creating interactive lesson plans.
Conducted regular assessment of student progress, providing detailed feedback to support continuous improvement.
Adapted teaching materials to meet varying proficiency levels of students, ensuring accessibility for all learners.
ESL Tutor
Phil. Kyo Yook Nara Inc
12.2009 - 07.2011
Conduct English class to foreign students of different levels and ages thru face to face and online class.
Creating a lively class to a group of students through various activities and educational games.
Implemented innovative teaching methods to boost student engagement
Adapted teaching methods according to each student''s unique learning style, leading to improved retention rates and higher test scores.
Enhanced cultural understanding among students with diverse backgrounds through the incorporation of global literature and multimedia resources.
Elementary Teacher
Jose Rizal University
08.2009 - 12.2009
Prepared materials for lessons, assignments, and assessments, and evaluated, corrected and graded student performance to identify gaps in skills or knowledge and set realistic goals.
Promoted a positive classroom environment by establishing clear expectations and fostering strong communication between students, parents, and staff members.
Implemented creative classroom management techniques to maintain an orderly and focused learning environment.
Developed strong relationships with students and their families through consistent communication and involvement in school events.
Evaluated student progress regularly through formative assessments, adjusting teaching strategies as needed for improved outcomes.
Developed engaging lesson plans to enhance student understanding and retention of core subjects.
Collaborated with parents and guardians to support student academic progress and social-emotional development.
Education
NC II - Caregiver
Filipino International Academy
Bachelor of Elementary Education - Specialized in English
Jose Rizal University
No Degree - NC II Food Processing
TESDA
Remote
09-2022
No Degree - NC II Bread And Pastry Production
TESDA
Remote
09-2022
Skills
Behavior management
Multitasking Abilities
Learning support
Supplementary instruction
Physical education support
Classroom safety practices
Student motivation and engagement
Team teaching and collaboration
Classroom technology implementation
Standardized testing
Google classroom
Instructional design
SMART board
Timeline
Online ESL Teacher
Freelance
03.2025 - Current
Customer Service Representative
Foundever
10.2023 - 01.2025
ESL Teacher
Bizmates Philippine Inc
08.2019 - 08.2021
KG 2 Teacher
Bright Little Button Nursery School Kuwait
07.2018 - 02.2019
English Co-Teacher
American United School of Kuwait
08.2015 - 06.2018
ESL Teacher
BCM U-phone Call Center Inc
05.2013 - 08.2015
ESL Teacher
English Network Opportunity Zone
09.2011 - 12.2012
ESL Tutor
Phil. Kyo Yook Nara Inc
12.2009 - 07.2011
Elementary Teacher
Jose Rizal University
08.2009 - 12.2009
Bachelor of Elementary Education - Specialized in English
Jose Rizal University
NC II - Caregiver
Filipino International Academy
No Degree - NC II Food Processing
TESDA
No Degree - NC II Bread And Pastry Production
TESDA
Licenses And Accomplishments
Licensed Teacher, 2009-04-01, 1024820
HEARTSAVER First AID CPR and AED Training, 2016-03-19
President, Communication Arts Society, JRU, 2007-01-01
Officer for Ways and Means Committee, CSC, JRU, 2007-01-01
VP-External, Communication Arts Society, JRU, 2006-01-01
President - NSTP, JRU, 2006-01-01
Active Member, Young Educator's Society, JRU, 2006-01-01
Awards Certificates
IETLS - Academic Certificate from IDP Philippines, 2023-03-17
Certificate of Completion - Introduction to Food processing - TESDA, 2022-09-15
Certificate of Completion - Preparing Cake - TESDA, 2022-09-16
Certificate of Participation 2015 PEAK Conference a 4 hours Professional Development., 2015-12-05
Certificate of Participation 2016 PEAK Conference a 4 hours Professional Development., 2016-01-01
Certificate of Participation 2017 PEAK Conference a 4 hours Professional Development., 2017-12-09
Certificate of Completion 30 Hours Professional Development - American United School, 2016-05-15
Certificate of Completion 30 Hours Professional Development - American United School, 2017-05-15
Special Service Award - MAP Assessment Proctor
Special Service Award - Multi-Disciplinary Assistance to the HS Administration Office and MS/HS MAP Testing - SY 2016-2017
Special Service and Act Award - Assisting the afternoon snack, Volunteering in cultural events through National Day and Winter Wonderland.
First Aid and CPR
Personal Information
I love doing DIY projects and learn new things especially Food related topics. Continuous learning in the field of teaching by familiarizing different teaching strategies using diversified tools through watching videos of professional educators and identifying the key factors for student's development.