Romarc Dumagas
Badoc, Province Of Ilocos Norte,ILN
Summary
Dynamic and reliable Gas Pump Attendant with a proven track record at RST Gasoline Station, enhancing workflow efficiency and customer satisfaction. Skilled in cash management and maintaining cleanliness, I excel in fast-paced environments, ensuring accurate transactions and fostering customer loyalty through friendly service and effective problem resolution.
Consistently ensured safe and efficient fueling procedures while maintaining cleanliness and safety standards. Demonstrated strong interpersonal and problem-solving skills, enhancing customer experiences and operational efficiency.
Overview
12
12
years of professional experience
Work History
Gas Pump Attendant
RST Gasoline Station
07.2022 - 08.2025
- Provided valuable input for process improvements, leading to increased workflow efficiency at the gas station.
- Educated customers on available products and promotions to maximize potential sales opportunities.
- Conducted routine equipment inspections, identifying issues early on and preventing more significant problems from occurring later down the line.
- Maintained proper inventory levels through diligent stocking of supplies and timely reporting of low stock items.
- Assisted with vehicle maintenance tasks, contributing to overall station efficiency and customer satisfaction.
- Demonstrated expertise in various fuel types, confidently answering customer inquiries related to product offerings.
- Supported team members during peak hours, ensuring smooth operation of the gas station and enhanced customer experiences.
- Maintained clean and orderly work station.
- Cleaned up gas and other spills in accordance with spill procedures.
- Checked customer identification for alcohol, cigarette, and lottery sales.
- Offered assistance to customers unfamiliar with fueling vehicles, demonstrating appropriate measures for pumping gas.
Gas Pump Attendant
Harry's Gasoline Station
06.2019 - 04.2021
- Coordinated with suppliers for timely delivery of essential products while minimizing storage costs and optimizing inventory management.
- Promoted safe workplace practices by adhering to safety regulations and promptly addressing any hazards or spills.
- Reduced wait times for customers by swiftly processing transactions and managing multiple pumps simultaneously.
- Increased customer loyalty through friendly interactions and prompt problem resolution.
- Streamlined payment processing by utilizing point-of-sale systems effectively, reducing transaction errors.
- Assisted with opening and closing duties, ensuring a secure work environment for both staff and customers alike.
Gas Pump Attendant
Shell Gas Station
03.2018 - 03.2019
- Enhanced customer satisfaction by providing efficient fueling services and maintaining a clean work environment.
- Collaborated with team members to develop new strategies for improving operational efficiency at the gas station.
- Ensured accurate pricing and payment processing, resulting in minimal discrepancies in sales reports.
- Handled emergency situations calmly, implementing appropriate procedures to prioritize safety for all involved parties.
Food Processor
PTC Foodsphere Asia Corp (Golden Coolers)
02.2014 - 01.2017
- Kept work areas neat, clean, and properly sanitized.
- Prepared and preserved wide selection of food items.
- Ensured compliance with food safety regulations by consistently adhering to sanitation guidelines and maintaining a clean work environment.
- Increased customer satisfaction through consistent delivery of high-quality products meeting established specifications.
Education
Vocational Graduate - SMAW (Shielded Metal Arc Welding) NCII
Igama Colleges Foundation Inc.
Badoc, Province Of Ilocos Norte, Philippines04-2013
Skills
- Strong patience
- Consistent reliability
- Maintaining cleanliness
- Cash management expertise
Timeline
Gas Pump Attendant
RST Gasoline Station
07.2022 - 08.2025
Gas Pump Attendant
Harry's Gasoline Station
06.2019 - 04.2021
Gas Pump Attendant
Shell Gas Station
03.2018 - 03.2019
Food Processor
PTC Foodsphere Asia Corp (Golden Coolers)
02.2014 - 01.2017
Vocational Graduate - SMAW (Shielded Metal Arc Welding) NCII
Igama Colleges Foundation Inc.
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