Rogelyn Urbano
Tangub
Summary
Detail-oriented administrative assistant with experience in customer service, data entry and office management. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
13
13
years of post-secondary education
Work History
Administrative Aide III
Department Of Public Works And Highways Mis Occ 1st DEO
Oroquieta
03.2018 - 06.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Scheduled conference rooms, prepared agendas, and maintained calendars to prepare for meetings and events.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Prepare payrolls for Job Order Employee's and vouchers for office requisition.
- Assist technical activities such as prepare Laboratory Test Results, update project logbook activities on site
Human Resource / Communication Officer
Ritche- Nathalie Builders And Gen. Mdse
Tangub
06.2014 - 02.2018
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Organized new employee orientation schedules for new hires.
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Answered and redirected incoming phone calls for office.
- Helped employees register for benefits programs using online portals.
- Compiled employee records from individual departments to maintain central files.
- Developed and maintained HR policies and procedures.
- Responded to employee inquiries regarding benefits and other HR topics.
- Assisted with creating employee handbooks and manuals.
- Monitored and analyzed employee satisfaction survey results.
Office Clerk/ Philhealth Clerk
Faith Hospital
Ozamiz
04.2009 - 10.2011
- Responded to inquiries from callers seeking information.
- Maintained organized files and stocked supplies to support team needs and maximize performance.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Interacted with customers by phone, email, or in-person to provide information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Maintained and updated office records, both digital and physical.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Compiled and analyzed data to produce reports.
- Input data into spreadsheets and databases.
Education
Tangub City Central School
06.1998 - 03.2003
General Midwifery
Governor Alfonso D.Tan College
Tangub City 03.2005 - 04.2009
Tangub City National High School
Tangub City 06.2003 - 04.2007
Skills
Process optimization
Office administration
Computer Proficiency Examination Passer
Compensation and benefits
Filing and data archiving
Sorting and labeling
Attendance record management
Customer and client relations
Payroll and budgeting
Timeline
Administrative Aide III
Department Of Public Works And Highways Mis Occ 1st DEO
03.2018 - 06.2022
Human Resource / Communication Officer
Ritche- Nathalie Builders And Gen. Mdse
06.2014 - 02.2018
Office Clerk/ Philhealth Clerk
Faith Hospital
04.2009 - 10.2011
General Midwifery
Governor Alfonso D.Tan College
03.2005 - 04.2009
Tangub City National High School
06.2003 - 04.2007
Tangub City Central School
06.1998 - 03.2003