Riggs Castro
Application Management Supervisor
Cebu City, Province Of Cebu,CEB
Summary
Experienced in SAP data management support, report generation using Query Manager and Crystal Reports, and providing Level 1 SAP support. Analytical Programmer with advanced skills performing complex programming tasks. Adept at testing, correcting, and revising in-house software. Proficient in writing web applications using ASP.NET and C# with special expertise in SQL Server. Recently served as the supervisor of the application team of developers and data analysts. Ready to leverage 10 years of experience to support and enhance the business needs of the company.
Overview
10
10
years of professional experience
4
4
Certifications
Work History
Application Management Supervisor
GANV Business Support Services Corp.
02.2024 - Current
- Maintain standard reports and create customized reports in SAP Business One (SAP).
- Oversee the data setup for vendors, customers, and bakeshop codes in SAP.
- Provide Level 1 support for SAP-related issues within the company.
- Coordinate with software developers to develop new modules in company portals.
- Discuss project requests from stakeholders and provide timelines for project completion.
- Report project updates to management and address finance data requirements with effective solutions.
- Implement automation for manual processes to reduce processing time.
Senior Software Programmer
GANV Business Support Services Corp.
1 2016 - 01.2024
- Maintained existing company sales/royalty computation program and designed and delivered new sales data reports
- Modified existing reports software to correct errors, adapt to new hardware and improve performance
- Analyzed system specifications to develop programs / task automation for accounting department
- Customized SAP Business One report layouts to meet users need.
IT Technician
RMG Management Corp.
02.2014 - 12.2016
- Delivered new bakeshop sales monitoring program to store endusers, enhancing knowledgebase and store productivity
- Managed system-wide operating system and software deployments, as well as related software upgrade problems
- Set up hardware and software in optimal configurations to meet network performance requirements
- Established, repaired and optimized networks by installing wiring, cabling and devices
- Investigated and corrected problems with printers, copiers and other peripheral devices
- Configured hardware, devices and software to set up work stations for employees.
Education
Bachelor of Science - Information Technology
STI College - Ormoc
Ormoc City, LeyteHigh School Diploma - undefined
New Ormoc City National Highschool
Ormoc City, LeyteSkills
Data Analysis
Computer Programming
Code Testing
VB/ASPnet / C# & SQL Server proficiency
SAP Business One (ERP) proficiency
Microsoft Office Suite
Problem Solving
Adaptability
Certification
Lead Programmer Award (School)
Timeline
Application Management Supervisor
GANV Business Support Services Corp.
02.2024 - Current
IT Technician
RMG Management Corp.
02.2014 - 12.2016
Senior Software Programmer
GANV Business Support Services Corp.
1 2016 - 01.2024
Bachelor of Science - Information Technology
STI College - Ormoc
High School Diploma - undefined
New Ormoc City National Highschool
Lead Programmer Award (School)
Civil Service Professional Eligibility
AutoCAD 2014 Color rendering
Basic Management Accounting (Julies)
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