Summary
Overview
Work History
Education
Skills
Timeline
RegisteredNurse

Ria Leene Madrid

Registered Nurse
4 Tagbilaran Extension Culiat, Quezon City

Summary

A Registered Nurse specializing in Nephrology Nursing with 2+ years of experience. Assists in kidney dialysis treatment, monitors patients' fluid balance, and advises patients about their care. Compassionate toward patients and able to handle stressful situations; collaborates with the multidisciplinary team and demonstrates outstanding communication, analytical, and problem-solving skills seeking a

Overview

4
4
years of professional experience
4
4
years of post-secondary education

Work History

Dialysis Registered Nurse

Nephrology Group of Dialysis Centers Inc.
Quezon City
03.2021 - Current
  • Knowledgeable on the concept of dialysis, fluid and electrolyte balance, total overall treatment of chronic renal and application of this knowledge.
  • Measures and records patients' pre-dialysis and post-dialysis weight and vital statistics.
  • Performs routine quality control and safety checks on all equipment.
  • Set-up equipment for dialysis and primed dialyzer in preparation for use.
  • Follows directions when mixing dialysate and priming dialyzer with saline or heparinized solutions.
  • Started and ended reverse osmosis water systems and completed water quality monitoring tests.
  • Monitors patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.
  • Checks patency of fistula,shunt, bovine graft, catheters etc.
  • Contribute to the efficiency of the dialysis unit operation by functioning as a member of the team.
  • Educates the patient and relatives on the importance of complying to their prescribed dialysis treatment and medications.
  • Helps each individual understand their regimen to their level of understanding.

Staff Nurse

St. Luke's Medical Center - Quezon City
Quezon City
11.2019 - 03.2020
  • Assessed patient health problems and needs.
  • Obtained and monitored vital signs.
  • Applied the concept of ABCs when prioritizing patient care.
  • Administered medication prescribed to patients and educates them about its side effects and adverse effects.
  • Provided health teachings to patients on health maintenance and disease prevention.
  • Developed specific goals and plans to prioritize, organize, to accomplish work effectively and efficiently.
  • Coordinated with other members of the health team regarding the patient's condition and treatment.
  • Facilitated admission, transfer and discharge of patients.
  • Maintained patient confidentiality and protects operations by keeping information confidential.
  • Make rounds with doctors, assisting them in diagnosing and treatment of patients.
  • Prepared the patient and any necessary equipment for any procedures.
  • Ensured patient safety and comfort.
  • Provided basic life support in case of emergency.

Customer Service Representative

Teleperformance
Quezon City
12.2018 - 09.2019
  • Responded to customer requests for products, services, and company information.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Updated account information to maintain customer records.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Analyzed customer service trends to discover areas of opportunity and provide feedback to management.
  • Participated in team meetings and training sessions to stay informed about product updates and changes.

Education

Bachelor of Science - Nursing

Trinity University of Asia
Cathedral Heights, 275 E Rodriguez Sr. Ave Q.C
06.2014 - 06.2018

Skills

    Maintained sterility in accessing central venous catheters

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Timeline

Dialysis Registered Nurse

Nephrology Group of Dialysis Centers Inc.
03.2021 - Current

Staff Nurse

St. Luke's Medical Center - Quezon City
11.2019 - 03.2020

Customer Service Representative

Teleperformance
12.2018 - 09.2019

Bachelor of Science - Nursing

Trinity University of Asia
06.2014 - 06.2018
Ria Leene MadridRegistered Nurse