Rhodora Cabalona
Assistant Manager
City Of San Jose Del Monte
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
9
9
years of professional experience
Work History
Assistant Manager of Operations
Inspiro Relia
Mandaluyong City, Metro Manila, Philippines
02.2021 - Current
- Conducted regular staff meetings to foster open communication, teamwork, and feedback exchange among team members.
- Evaluated employee performance regularly, offering constructive feedback while recognizing outstanding achievements as appropriate.
- Contributed to long-term strategic planning, helping shape organizational goals and objectives through thorough analysis of past performance data.
- Streamlined operations by implementing efficient workflow processes and procedures.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Supervised operations team to support operational excellence and excellent customer service.
Team Leader
Inspiro Relia
Mandaluyong City, Metro Manila, Philippines
06.2020 - 02.2021
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Implemented employee recognition programs that boosted morale and increased retention rates within the team.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
- Communicated KPIs outlined in annual plan to inform employees of expectations and deliverables.
Training Specialist
Inspiro Relia
Mandaluyong City, Metro Manila, Philippines
07.2015 - 06.2020
- Developed customized training materials including presentations, job aids, and facilitator guides for effective knowledge transfer.
- Enhanced employee performance by developing and implementing comprehensive training programs.
- Streamlined onboarding process for new hires, resulting in reduced time to productivity.
- Created a positive learning environment by incorporating adult learning principles into all instructional designs.
- Promoted a culture of continuous improvement by conducting regular follow-ups with trainees post-training sessions.
- Conducted regular needs assessments to ensure alignment of training initiatives with organizational goals and objectives.
- Collaborated with department managers to identify skill gaps and develop targeted training interventions.
Education
Bachelor of Science - Nursing
Our Lady of Fatima University
Quezon City, Metro Manila, Philippines 04.2001 -
Skills
Employee Supervision
undefinedTimeline
Assistant Manager of Operations
Inspiro Relia
02.2021 - Current
Team Leader
Inspiro Relia
06.2020 - 02.2021
Training Specialist
Inspiro Relia
07.2015 - 06.2020
Bachelor of Science - Nursing
Our Lady of Fatima University
04.2001 -
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