Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Hobbies
AdministrativeAssistant
Rhaul D. Carin Jr.

Rhaul D. Carin Jr.

CSR/TSR
KM 5 512 Sampaguita St. Buhangin Davao City

Summary

Multi-talented customer service professional looking to take on increasing responsibility. Adept at operating in fast-paced environments and maintaining calm in challenging situations. 3 years of experience and ready to move into any available position.

Overview

3
3
years of professional experience
15
15
years of post-secondary education

Work History

Customer Service Representative Agent

Concentrix
Davao City
11.2019 - 12.2022
  • Provided primary customer support to internal and external customers.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Handled complaints calmly and professionally, providing appropriate solutions to promote continued customer satisfaction.

Education

Primary Education - General Primary Education

Buhangin Central Elementary School
Buhangin, Davao City, Philippines
06.2007 - 03.2013

Junior High School -

Bernardo Carpio National High School
Pioneer Village Tigatto, Davao City Philippines
06.2013 - 03.2017

Senior High School - Accountancy, Business And Management (ABM)

Philippine Academy of Sakya Davao Institution
Rivera Village Bajada, Davao City Philippines
06.2017 - 03.2019

Bachelor of Science - Business Administration And Management

Assumption College of Davao
Cabaguio Ave Agdao, Davao City, Philippines
06.2019 - Current

Skills

Multi-tasking

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Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Customer Service Representative Agent

Concentrix
11.2019 - 12.2022

Bachelor of Science - Business Administration And Management

Assumption College of Davao
06.2019 - Current

Senior High School - Accountancy, Business And Management (ABM)

Philippine Academy of Sakya Davao Institution
06.2017 - 03.2019

Junior High School -

Bernardo Carpio National High School
06.2013 - 03.2017

Primary Education - General Primary Education

Buhangin Central Elementary School
06.2007 - 03.2013

Hobbies

Playing any Computer, Console or mobile games
Listening to Alternative Rock Music
Solving picture puzzle pieces
Solving Rubik's Cube

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Rhaul D. Carin Jr. CSR/TSR