REYNALD PADILLA

IT SUPPORT

OFFICE OF THE CONGRESSMAN DANTE SOTELO GARCIA

TUBAO, PHILIPPINES

02.2022 - Current

Provided IT support to Access to Information requests.
Provided after-hours IT support for management team members.
Offered IT support during key meetings and events.
Coordinated IT support for office equipment and technology issues.
Managed team of IT support technicians, developing workflows and processes.
Provided base level IT support to non-technical personnel within the business.
Handled IT support requests, solving problems quickly and implementing necessary solutions.
Provided support and guidance to clients and their families in understanding and managing conditions.
Understood production phases to provide responsive quality assurance support.
Led IT support for 1st, 2nd, and 3rd line hardware and software issues.
Designed engaging brochures, banners and signs for printing.
Used Photoshop to edit, retouch and colour-correct photos to task specifications.

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