ROY VINCENT R. VICENCIO
IT Support
Tanauan City
Summary
Highly motivated IT Support Specialist with 1 year of experience managing a small network environment for an architectural firm. Seeking a challenging position to leverage strong technical skills in server administration, Active Directory, Office 365, and Google Workspace, along with excellent troubleshooting and problem-solving abilities. Eager to contribute to a growing organization and continuously expand knowledge in the IT field. Innovative IT Support Specialist with experience in selecting and setting up diverse technical equipment. Strong written and oral communication skills resulting in knowledgeable, satisfied customers. Excellent instructional and problem-solving skills reduce concerns related to new technology.
Overview
2
2
years of professional experience
6
6
years of post-secondary education
2
2
Certifications
Work History
IT Support
GFP Architects
10.2023 - Current
- As the IT Support, I manage less than 100 desktop and laptop users in the company
- Managing entire office servers NAS (FREENAS, Linux-based), entire network administration, active directory
- Manages Office 365 and Google Workspace administrator accounts as well as other software licenses including Adobe, Sketch-up, etc
- Troubleshooting and analyzing all computer hardware and software
- Offer technical support In-office
IT (OJT)
Sacramento Med Supplies Trading
03.2023 - 06.2023
- Manages Social Media Account and E-commerce platform account (Lazada, Shopee, Carousell and Shoppable)
- Created and run google ads campaign in the company
- Created the Company Calling Card
- Design, Create and implemented a simple automated inventory system through google sheets
- Troubleshoot, fix, maintain office printer and Desktop Pc
Education
Bachelor of Science - Information Technology
STI College
01.2019 - 01.2023
Senior High School - Science, Technology, Engineering and Mathematics (STEM)
NOVA SCHOLA TANAUAN
01.2017 - 01.2019
Skills
Computer Literate
System maintenance
Assembling devices
Configuring drivers and components
Office Suites
Microsoft Office
Spreadsheets
Data Entry
Basic Knowledge in Programming
Java
HTML
CSS
Mysql
Network troubleshooting
Hardware troubleshooting
Repair and maintenance
IT support
IT Support Management
First Line IT Support
Certification
SAP Business One SAP BASIC (Logistics and Financials), 03/2021
References
- Arnolfo Villanueva, Managing Partner, amv@gfparcgitects.com
- Jojo Areja, System Manager, areja.jojo@gfparchitects.com
Timeline
IT Support
GFP Architects
10.2023 - Current
IT (OJT)
Sacramento Med Supplies Trading
03.2023 - 06.2023
Bachelor of Science - Information Technology
STI College
01.2019 - 01.2023
Senior High School - Science, Technology, Engineering and Mathematics (STEM)
NOVA SCHOLA TANAUAN
01.2017 - 01.2019
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