Reymelou Teves
Account Coordinator (Encoder)
Angono, Province Of Rizal,RIZ
Summary
Reliable Staff Member experienced in time management and teamwork. Delivered high-quality outcomes through strong administrative, organizational, and problem-solving skills. Focused on driving team success and enhancing organizational productivity.
Overview
1
1
Language
12
12
years of professional experience
Work History
Admin Staff
Heri Jean Construction Company
07.2025 - 10.2025
- Supervised daily construction activities to ensure compliance with safety protocols and project specifications.
- Coordinated with subcontractors to streamline workflow and enhance project delivery timelines.
- Implemented quality control measures, improving overall project outcomes and reducing rework instances.
- Mentored junior staff on construction best practices, fostering skill development and team cohesion.
- Analyzed project plans for feasibility, providing recommendations to optimize resource allocation and scheduling.
- Compiled and analyzed data to produce reports.
- Created and maintained detailed records of all office activities.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Reviewed files, records and other documents to obtain information to respond to requests.
Account Coordinator
The Retail Hive
01.2020 - 01.2025
- Coordinated communication between clients and internal teams to streamline project workflows.
- Managed scheduling and logistics for multiple accounts, ensuring timely delivery of services.
- Developed reports analyzing account performance, providing insights to enhance client satisfaction.
- Maintained up-to-date knowledge of industry trends to advise clients on best practices.
- Facilitated training sessions for new team members, improving onboarding efficiency and team cohesion.
- Implemented process improvements that enhanced operational efficiency and reduced turnaround times.
- Ensured timely response to client inquiries by maintaining open lines of communication through email correspondence or phone calls.
- Facilitated weekly status reports, project documentation and client billing.
- Organized regular status meetings with clients to review project progress, address concerns, and align on future objectives.
- Negotiated with suppliers on behalf of clients, securing cost-effective solutions that met client needs.
- Analyzed client feedback to identify areas for improvement, driving continuous enhancements to services and processes.
- Developed and maintained strong relationships with clients, becoming a trusted advisor for their account needs.
- Collaborated with creative teams to develop targeted marketing materials, increasing client engagement and satisfaction.
- Managed contract renewals, contributing to consistent client base and steady revenue flow.
- Enhanced client satisfaction by meticulously organizing and updating account information, ensuring accuracy and easy access.
- Provided backup to front desk to step in to assist with various tasks whenever the employee was absent or at lunch.
Fashion Consultant
Bossini Menswear
07.2017 - 01.2020
- Assisted customers in product selection, ensuring satisfaction and enhancing shopping experience.
- Processed transactions accurately using point-of-sale systems, maintaining cash register integrity.
- Organized merchandise displays to optimize visual appeal and drive sales performance.
- Provided training and mentorship to new staff on company policies and customer service standards.
- Conducted inventory checks regularly, ensuring stock levels met demand and minimizing shortages.
- Resolved customer complaints effectively, fostering loyalty through exceptional service recovery efforts.
- Analyzed sales trends to inform product ordering decisions, contributing to inventory optimization initiatives.
- Developed strong relationships with customers, driving repeat business and loyalty.
Fashion Consultant
UNIONBAY
08.2016 - 04.2017
- Advised clients on fashion trends to enhance personal style and wardrobe selections.
- Conducted personalized fittings and alterations to ensure optimal garment fit and comfort.
- Developed visual merchandising strategies to improve store presentation and customer engagement.
- Maintained strong relationships with vendors to ensure timely delivery of quality merchandise.
- Merchandised store inventory in seasonal and brand displays.
- Transformed client images with personalized styling solutions, leading to increased self-confidence and professional opportunities.
Brand Ambassador
JAG JEANS
11.2015 - 07.2016
- Engaged customers through product demonstrations and promotions to enhance brand visibility.
- Cultivated strong relationships with clients, fostering loyalty and repeat business.
- Analyzed market trends to inform promotional strategies and optimize brand positioning.
- Collaborated with marketing team to develop effective campaigns aligning with brand identity.
- Monitored inventory levels and provided feedback on product performance to improve stock management.
Sales Clerk
Madison Shopping Plaza
11.2014 - 03.2015
- Collaborated with team members to develop promotional strategies, increasing foot traffic during sales events.
- Maintained a clean, organized sales floor to promote a pleasant shopping experience for customers.
- Processed transactions quickly and accurately, maintaining a high level of customer satisfaction.
- Kept front checkout area clean and organized for efficient service.
Cashier Clerk
Quantum Amusement Corporation
03.2014 - 08.2014
- Handled cash and credit transactions accurately, ensuring smooth checkout experiences.
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with inquiries, providing exceptional service and product knowledge.
- Maintained cleanliness and organization of checkout areas to enhance customer satisfaction.
Education
No Degree - Information Technology
St.John Bosco Institute of Arts & Sciences
Cainta, Province Of Rizal, Philippines 04.2001 -
Skills
Data management
File management
Documentation
Scheduling coordination
Record keeping
Microsoft Office
Advanced MS Office
Google drive
Customer relations skills
Customer support
Attention to detail
Organizational skills
Time management abilities
Multitasking
Task prioritization
Problem-solving
Analytical thinking
Critical thinking
Decision-making
Strong teamwork
Active listening
Written communication
Adaptability
Microsoft Office Suite
Timeline
Admin Staff
Heri Jean Construction Company
07.2025 - 10.2025
Account Coordinator
The Retail Hive
01.2020 - 01.2025
Fashion Consultant
Bossini Menswear
07.2017 - 01.2020
Fashion Consultant
UNIONBAY
08.2016 - 04.2017
Brand Ambassador
JAG JEANS
11.2015 - 07.2016
Sales Clerk
Madison Shopping Plaza
11.2014 - 03.2015
Cashier Clerk
Quantum Amusement Corporation
03.2014 - 08.2014
No Degree - Information Technology
St.John Bosco Institute of Arts & Sciences
04.2001 -