Diligent on my work with solid background in technical support. Proven track record in troubleshooting technical issues and delivering high-quality customer service. Demonstrated ability in problem-solving and effective communication.
Overview
5
5
years of professional experience
Work History
Technical Support Representative (Back Office)
Dexcom Inc.
06.2022 - 02.2025
Technical Support Representative (Back Office)
Technical Support Representative
Accenture Inc.
02.2020 - 05.2022
Technical Support Representative
Customer Service Representative
TelePerformance Philippines
10.2019 - 01.2020
Customer Service Representative
Education
Bachelor Of Elementary Education -
Western Mindanao State University – Tungawan Campus
Tungawan, Zamboanga Sibugay
04.2019
Skills
Email management
Problem solving
Communication
Leadership
Customer Service
Technical Proficiency
Cold Calling
Technical support
Product troubleshooting
Accomplishments
Recipient of individual and departmental awards for providing stellar client service.
Timeline
Technical Support Representative (Back Office)
Dexcom Inc.
06.2022 - 02.2025
Technical Support Representative
Accenture Inc.
02.2020 - 05.2022
Customer Service Representative
TelePerformance Philippines
10.2019 - 01.2020
Bachelor Of Elementary Education -
Western Mindanao State University – Tungawan Campus