Renz Alvin Jose
Customer Service Representative
Taytay
Summary
To work with determination and dedication in a prestigious company and also apply my knowledge, learning and perform my task efficiently and do my abilities to be a better employee.
Overview
10
10
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Customer Service Representative
Alta Resources Philippines
09.2022 - Current
- Answered constant flow of customer calls with minimal wait times.
- Provided primary customer support to internal and external customers.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer requests for products, services, and company information.
- Educated customers about billing, payment processing and support policies and procedures.
- Flexibility in handling diverse customer inquiries and adapting to various communication channels (phone, email, chat).
Service Supervisor
Cuppihan Food and Beverage Refreshment Stall
01.2018 - Current
Sports Indexer/ Data Processor
M&M Data Processing Corp.
11.2016 - 12.2017
Service Crew
JJ'S FOODTRIP
01.2015 - 06.2015
Service Crew
FRANK AND CHARLES
06.2014 - 11.2014
Education
BSHRM, Tertiary -
NATIONAL COLLEGE OF BUSINESS AND ARTS
Taytay, Rizal 06.2009 - 03.2010
Secondary - undefined
MASTER’S VINEYARD ACADEMY
Taytay, RizalSecondary - undefined
LEODEGARIO D. DEOCAMPO HIGH SCHOOL
Primary - undefined
COLEGIO DE SAN CLEMENTE
Primary - undefined
SIENA COLLAGE TAYTAY
Taytay, RizalBSHRM, Tertiary -
STI COLLEGE – Ortigas, Cainta
Cainta, Rizal 06.2012 - 03.2013
BSHRM, Tertiary - undefined
NATIONAL COLLEGE OF BUSINESS AND ARTS
Taytay, Rizal 06.2009 - 03.2010
Secondary - undefined
MASTER’S VINEYARD ACADEMY
Taytay, RizalSecondary - undefined
LEODEGARIO D. DEOCAMPO HIGH SCHOOL
Primary - undefined
COLEGIO DE SAN CLEMENTE
Primary - undefined
SIENA COLLAGE TAYTAY
Taytay, RizalBSHRM, Tertiary -
STI College Ortigas-Cainta Rizal
Ortigas Ave Ext, Cainta, 1900 Rizal 04.2001 -
Skills
Computer Literate (MS Word, Excel, PowerPoint, Internet)undefined
Certification
I hereby certify that the above information’s stated herein are true and correct to the best of my knowledge and ability. I further understand that any misinterpretation or misleading information shall be sufficient ground for separation / dismissal.
Dependents
- Father, 08/06/60, Taytay, Rizal Philippines, Deceased
- Mother, 06/11/66, Calaan, Panitan, Capiz Philippines, Businesswoman
- Sister, 03/24/85, Taytay, Rizal Philippines, Single, Hygienist
- Brother, 04/23/98, Taytay, Rizal Philippines, Single, Student
Nickname
Enzoh
Civil Status
Single
Citizenship
Filipino
Birth Place
Taytay, Rizal
Beneficiary
Jacqueline D. Jose, Mother, +639173202548
Religion
Roman Catholic
Sss
34-4019825-2
Personal Information
- Date of Birth: 08/12/91
- Gender: Male
Training
Food and Beverage Operations, Traders Hotel Manila by Shangri-la 3001 Roxas Boulevard, Pasay City 1305, Metro Manila, Philippines, 07/31/09 Diamond Hotel Ocular, Diamond Hotel, Philippines, 07/31/09
References
Available Upon Request
Quote
It is never too late to be what you might have been.
George Eliot
Timeline
Customer Service Representative
Alta Resources Philippines
09.2022 - Current
Service Supervisor
Cuppihan Food and Beverage Refreshment Stall
01.2018 - Current
Sports Indexer/ Data Processor
M&M Data Processing Corp.
11.2016 - 12.2017
Service Crew
JJ'S FOODTRIP
01.2015 - 06.2015
Service Crew
FRANK AND CHARLES
06.2014 - 11.2014
BSHRM, Tertiary -
STI COLLEGE – Ortigas, Cainta
06.2012 - 03.2013
BSHRM, Tertiary -
NATIONAL COLLEGE OF BUSINESS AND ARTS
06.2009 - 03.2010
BSHRM, Tertiary - undefined
NATIONAL COLLEGE OF BUSINESS AND ARTS
06.2009 - 03.2010
BSHRM, Tertiary -
STI College Ortigas-Cainta Rizal
04.2001 -
Secondary - undefined
MASTER’S VINEYARD ACADEMY
Secondary - undefined
LEODEGARIO D. DEOCAMPO HIGH SCHOOL
Primary - undefined
COLEGIO DE SAN CLEMENTE
Primary - undefined
SIENA COLLAGE TAYTAY
Secondary - undefined
MASTER’S VINEYARD ACADEMY
Secondary - undefined
LEODEGARIO D. DEOCAMPO HIGH SCHOOL
Primary - undefined
COLEGIO DE SAN CLEMENTE
Primary - undefined
SIENA COLLAGE TAYTAY
I hereby certify that the above information’s stated herein are true and correct to the best of my knowledge and ability. I further understand that any misinterpretation or misleading information shall be sufficient ground for separation / dismissal.
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