Renelyn Abad
Registered Nurse
Quezon City,NCR
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Summary
Enthusiastic nurse eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of patient and customer support. Motivated to learn, grow and excel in Telemedecine.
Overview
12
12
years of professional experience
5
5
years of post-secondary education
Work History
Medical Assistant (Telemedecine)
Bright Heart Health
Walnut Creek, California
08.2020 - Current
- Supported patient admissions, discharges and transfers to promote team efficiency.
- Maintained patient records by inputting data into computer programs and database.
- Answered patient assistance calls, assessed needs and offered qualified support.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Shared patient status updates during shift changes for continuum of care.
- Informed patients and caregivers on clearance procedures to maintain patient health and facilitate recovery goals.
- Coached recently hired employees on company guidelines, conduct and practices and offered to assist with Mental Health and Addiction recovery.
- Communicated with patients, caregivers and families members to relay diagnoses and treatment options.
Virtual Nurse Administrator
Affordable Caregivers
Los Alamitos, California
06.2018 - 08.2020
- Responsible for new patient admission, client assessment and care giver monitoring.
- Updated client information and maintained caregiver roster to ensure care coverage.
- Responsible for recruiting, selecting, inducting new caregivers for deployment.
Administrative Assistant
Dr. Carlos Lanting College
Quezon City, NCR
06.2017 - 10.2018
- Provided administrative assistance to the Vice President of Student Development and Services
- Responsible for preparation of internal and external business correspondence
- Responsible for preparation of task calendar
- Responsible for preparation for meetings and conferences
- Accomplished year end reports
Operating Room Nurse
Philippine Band of Mercy
Quezon City, NCR
03.2016 - 06.2017
- Provided effective bedside care to patients before and after procedures reduce concerns and provide comfortable and successful experiences.
- Delivered medications via oral, IV and intramuscular injections, monitoring responses to address new concerns.
- Performed preoperative assessments on patients and evaluated overall health.
- Provided high level of individualized care to adult patients across multiple medical specialties.
- Assessed team members' workloads and pitched in to help in areas where need was most evident.
- Kept count of all surgical instruments and sponges used during operations and procedures.
- Coordinated nursing care to be carried out according to facility guidelines and regulations.
- Communicated with patient and his or her family regarding postoperative and wound care.
- Educated patients and families on illnesses, medications and treatment plans.
- Collaborated with members of patients' healthcare team to deliver appropriate level of care.
- Prepared OR by ensuring it met asepsis standards, as well as setting out, organizing and counting all tools and equipment necessary for each procedure.
- Observed surgeon's body language, movements and demeanor during operations to efficiently anticipate needs.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Administered medications as prescribed and checked for any contradictions or any potential complications that nursing staff needed to be aware of.
Technical Support Representative
Telus International
Quezon City, NCR
09.2009 - 09.2012
- Evaluated and responded to incoming sales leads and requests for technical support assistance.
- Identified and solved technical issues using variety of diagnostic tools and tactics.
- Provided techinical support for small to medium businesses with internet connection issues and email support
Technical Support Representative
Teletech Customer Care Management
Quezon City, NCR
08.2006 - 09.2009
- Provided support for residential clients with their internet connection and email concerns
- Maintained client records
- Promoted as Queue support specialist at year 2008 and provided floor support for Tier 1 technical support representatives and dealt with supervisor calls
Education
Bachelor of Science - Nursing
06.2003 - 04.2016
Master of Arts - Nursing
06.2017 - Current
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills
Healthcare ethics
Clinical Documentation
Patient Management
Strong clinical judgment
Medical office administration
Medical recordkeeping
Customer service expert
Technical Support
Computer skills
Detail-oriented
Timeline
Medical Assistant (Telemedecine) - Bright Heart Health
08.2020 - Current
Virtual Nurse Administrator - Affordable Caregivers
06.2018 - 08.2020
Administrative Assistant - Dr. Carlos Lanting College
06.2017 - 10.2018
Dr. Carlo's S. Lanting College - Master of Arts, Nursing
06.2017 - Current
Operating Room Nurse - Philippine Band of Mercy
03.2016 - 06.2017
Technical Support Representative - Telus International
09.2009 - 09.2012
Technical Support Representative - Teletech Customer Care Management
08.2006 - 09.2009
Dr. Carlos S. Lanting College - Bachelor of Science, Nursing
06.2003 - 04.2016