ANTHONY RENZ A. LIBAS
Professional VA / Healthcare VA / Appointment Setter / Customer Service Rep / Sales Rep / Lead Generation / Tech Support
Aplaya, Laguna
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work History
Intake Care Coordinator / Scheduling and Crew Manager
Bright Heart Health, Camino Diablo
Walnut Creek
12.2019 - Current
CSR/Advance Tech Support
Convergys Philippines N
Bridgeway, Muntinlupa, Manila
03.2018 - 10.2018
Customer Service Representative/Tech Level 1
KGB/Conduit, Tagaytay, Convergys
Don Jose, Santa Rosa, Laguna
12.2016 - 02.2018
- AT&T Postpaid)
Appointment Setter/Telemarketer
Calls Telemarketing Services
Blok, Zavalla, Santa Rosa, Laguna
12.2014 - 09.2016
Education
Bachelor of Science - Information Technology
San Pedro College of Business Administration
San Pedro City, Laguna 12.2022 - 12.2026
Skills
Appointment scheduling and confirmation
Staff scheduling and supervision
Healthcare laws and regulations
Customer service and care
Staffing and scheduling
Care and handling techniques
Written and oral communication
Database Management
Professional telephone demeanor
Order fulfillment
Timeline
Bachelor of Science - Information Technology
San Pedro College of Business Administration
12.2022 - 12.2026
Intake Care Coordinator / Scheduling and Crew Manager
Bright Heart Health, Camino Diablo
12.2019 - Current
CSR/Advance Tech Support
Convergys Philippines N
03.2018 - 10.2018
Customer Service Representative/Tech Level 1
KGB/Conduit, Tagaytay, Convergys
12.2016 - 02.2018
Appointment Setter/Telemarketer
Calls Telemarketing Services
12.2014 - 09.2016