Summary
Overview
Work History
Education
Skills
Timeline
Disclaimer
PERSONAL STRENGTHS
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REGIE V. MIÑOZA

REGIE V. MIÑOZA

CALOOCAN CITY

Summary

Developed strong communication and problem-solving abilities in fast-paced service environment. Proven track record of managing and resolving customer inquiries efficiently and effectively. Seeking to transition into new field where these skills can be leveraged to enhance team performance and customer satisfaction.

Overview

3
3
years of professional experience

Work History

Customer Service Representative

Concentrix
08.2022 - Current
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.

Education

Bachelor of Science - Information Technology

QUEZON CITY UNIVERSITY
Quezon City, Metro Manila
06-2022

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ST. TERESA’S SCHOOL OF NOVALICHES
01.2018

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BAGONG SILANG HIGH SCHOOL
01.2016

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GRACE CHRISTIAN SCHOOL
01.2012

Skills

  • MICROSOFT SKILL: INTERMEDIATE
  • COMPUTER HARDWARE SKILLS
  • WEB DESIGNING SKILLS(CSS/HTML)
  • SOFTWARE PROFICIENCY
  • CUSTOMER SERVICE

Timeline

Customer Service Representative

Concentrix
08.2022 - Current

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ST. TERESA’S SCHOOL OF NOVALICHES

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BAGONG SILANG HIGH SCHOOL

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GRACE CHRISTIAN SCHOOL

Bachelor of Science - Information Technology

QUEZON CITY UNIVERSITY

Disclaimer

I hereby certify that the above information is true and correct to the best of my knowledge and belief. 


REGIE MIÑOZA

PERSONAL STRENGTHS

  • “CREATIVITY”
  • “OPTIMISM”
  • “HONEST”
  • “HUMOR”
  • “HUMBLE”
  • “TRUSTWORTHINESS”

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REGIE V. MIÑOZA