Hi, I’m
Carol Darilay
Payroll and Tax Analyst
Quezon City
Summary
Payroll Professional with proven expertise in end-to-end payroll processing, tax compliance and statutory reporting. Adept at managing the entire employee life cycle-from onboarding to offboarding-while ensuring accuracy, confidentiality and timely delivery. Proficient in ensuring proper payroll deductions for taxes, benefits, and other deductions. Skilled in resolving payroll discrepancies and collaborating with cross-functional teams. Experienced in solving problems concerning payroll and taxes.
Overview
7
years of professional experience
Work History
IBEX Global PhilippinesMadaluyong City
Customer Service Representative
04.2019 - 12.2019
Job overview
- CSR and Tech Rep
- Telco Account, company AT&T
- Handled AT&T mobile account
- Worked as Customer Service handling billing, sales, technical support and tracking orders
Sutherland PhilippinesTaguig City
Customer Service Representative
01.2020 - 06.2022
Job overview
- CSR and Tech rep
- Telco Account, company Tmobile
- Handled Tmobile Wireless Account
- Worked as Customer Service handling billing, sales, technical support and tracking orders
- Promoted as mentor in training that support new hires
ADP Philippines IncMakati City
Payroll Specialist and Tax Analyst
09.2022 - 12.2025
Job overview
- Processed End-to-end payroll for small business clients with 500-1000 employees using RUN system in the US across all states.
- Maintained employee time records including edits, corrections, and adjustments.
- Processed tax changes, loans, medical deductions, commissions, and bonuses.
- Solved problems concerning payroll procedures and policies.
- Familiar with setting up employee paid time off and Garnishment
- Managed employee onboarding
- Expert in Tax compliance across all states in the US
- Skilled in handling confidential employee data, resolving payroll corrections, tax corrections and ensuring compliance with government regulations.
Education
Ifugao State University
Bachelor of Science from Business Administration Major in Financial Management
05.2019
University Overview
Skills
- Payroll Processing
- Data Entry and Analysis
- Strong Attention to Detail
- Excellent Communication Skills
- Global Workforce Tools & SaaS Platforms
- Compliance and Statutory Reporting
- Customer Support & Case Management
- Problem Solving Skill
- Microsoft Office - Intermediate
- Microsoft Excel - Intermediate
- VLOOKUP/XLOOKUP
- IF, SUMIFS, COUNTIFS
- Pivot Tables and Pivot Charts
- Data Validation & Conditional Formatting
- Payroll Data Reconciliation and Reporting
Languages
English
Personal Information
Personal Information
Title: Payroll Specialist and Tax AnalystTimeline
Payroll Specialist and Tax Analyst
ADP Philippines Inc
09.2022 - 12.2025
Customer Service Representative
Sutherland Philippines
01.2020 - 06.2022
Customer Service Representative
IBEX Global Philippines
04.2019 - 12.2019
Ifugao State University
Bachelor of Science from Business Administration Major in Financial Management