Resourceful Specialist offering expertise in problem-solving, data analysis and customer service. Adept at quickly learning new technologies and processes for driving success. Proven track record of successfully managing multiple projects and developing innovative solutions. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Hi, I’m
Alven Ednalgan
Real Estate Prospector/ Team Leader/ Disposition Manager
Mati, Province Of Davao Oriental
Summary
Overview
8
years of professional experience
Work History
Citylife Residential
Disposition Specialist Assistant
10.2023 - 05.2024
Job overview
- Conduct research and analysis of local real estate market trends, property values, and competition to determine optimal pricing and marketing strategies.
- Market properties according to established procedures, and manage property listings, including writing compelling descriptions, and inserting photographs
Used Investorlift, and GoHighLevel to blast emails and SMSs and market deals. - Calculated property ARV using DealCheck, Redfin, or Zillow
Negotiate sales contracts, offers, and counteroffers between buyers to achieve the best possible outcomes
Create new buyer contacts in order to develop and grow our existing buyer list. - Develop strong business relationships with investor buyers for maximum results and revenue for the company
Enter all relevant notes into company CRM on a daily basis
Facilitated closing processes between companies, buyers, and sellers. - Promoted active listings through social media marketing Coordinated property tours and communicated with buyers to assist with inspections, showings, and
walkthrough. - Established and maintained positive relationships with buyers, realtors, attorneys, mortgage lenders, and builders.
Provide excellent customer service to clients throughout the selling process, addressing their questions, concerns, and needs in a timely and professional
Atlanta Home Buyers
Prospector/Sales Team Leader
01.2020 - 10.2023
Job overview
- Conduct outbound calls to homeowners to explore their interest in selling their home.
- Inquire about their willingness to sell and obtain the 4 key aspects of real estate: timeline,
motivation, property condition, and Realtor representation. - Assess their awareness of their property's market value; offer a Market Valuation by a local
Realtor. - Collect contact information including email address, primary and alternative phone numbers.
- Schedule a phone call appointment with a designated client or Realtor at a specific locationbased on gathered details.
Sutherland Global Solutions
Billing Specialist
01.2018 - 01.2020
Job overview
- Researched and resolved billing discrepancies to enable accurate billing.
- Worked with multiple departments to check proper billing information.
- Generated and submitted invoices based upon established accounts receivable schedules and terms.
- Strengthened client relationships through effective communication regarding billing issues and concerns.
- Provided excellent customer service, developing and maintaining client relationships.
- Assisted colleagues in resolving complex billing issues, promoting teamwork and knowledge sharing within the department.
VXI Global Holdings
Technical Support Representative
07.2016 - 12.2017
Job overview
- Delivered exceptional customer service by quickly addressing concerns and providing clear, concise explanations of technical solutions.
- Resolved complex technical problems through effective troubleshooting techniques, enhancing the user experience.
- Provided remote assistance to customers experiencing technical difficulties, guiding them through step-by-step resolutions with patience and professionalism.
- Improved customer satisfaction by providing timely and accurate technical support for various software and hardware issues.
- Managed challenging customer situations with diplomacy and professionalism, often turning negative experiences into positive outcomes.
- Assisted customers in identifying issues and explained solutions to restore service and functionality.
- Developed user-friendly guides and resources to assist customers with self-resolution of common technical issues.
- Boosted first-call resolution rates with efficient problem-solving skills and deep product knowledge.
- Documented support interactions for future reference.
Survey Sampling International
Market Research Interviewer
01.2016 - 07.2016
Job overview
- Conducted consumer surveys and analyzed purchasing trends.
- Performed quality control procedures to verify accuracy of spelling and grammar.
- Conducted in-depth interviews with diverse populations, ensuring accurate representation of target demographics.
- Assisted in the development of effective questionnaires that elicited valuable insights from targeted participants.
Education
Davao Oriental State UniversityMati, Province Of Davao Oriental, Philippines
Bachelor of Science in Criminology from Registered Criminologists
04.2016
University Overview
- Dean's List, [Ist semester, 2011)
Skills
Active Listening
Patience
Sales Skills
Problem Solving
Timeline
Disposition Specialist Assistant
Citylife Residential
10.2023 - 05.2024
Prospector/Sales Team Leader
Atlanta Home Buyers
01.2020 - 10.2023
Billing Specialist
Sutherland Global Solutions
01.2018 - 01.2020
Technical Support Representative
VXI Global Holdings
07.2016 - 12.2017
Market Research Interviewer
Survey Sampling International
01.2016 - 07.2016
Davao Oriental State University
Bachelor of Science in Criminology from Registered Criminologists
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