Summary
Overview
Work History
Education
Skills
Educationalattainment
References
Training
Personal Information
Languages
Software
Timeline
Hi, I’m

Razelle Mando

Food Technologist
Cagayan de Oro City
Razelle Mando

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated [Product or Service] expertise, including competitive offerings, pricing, and market positioning.

Overview

2025
years of professional experience
2033
years of post-secondary education
3
Languages

Work History

Linkage Foods Ventures

Commissary Manager
02.2024 - Current

Job overview

  • Collaborated with other department managers to develop cross-promotional strategies for increased sales.
  • Addressed customer concerns promptly, resolving issues to maintain positive relationships and encourage repeat business.
  • Developed strong relationships with vendors, streamlining communication for efficient order processing and delivery scheduling.
  • Updated store layout regularly to keep merchandise fresh and enticing for shoppers while maximizing space utilization.
  • Managed employee schedules, ensuring adequate staffing during peak business hours while minimizing labor costs.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.

Staples Food Corporation

Production Supervisor
9 2022 - 02.2024

Job overview

  • Resolved issues quickly to maintain productivity goals.
  • Coordinated with other departments to maintain smooth and efficient product flow.
  • Improved product quality by monitoring production processes, conducting inspections, and initiating corrective actions as needed.
  • Optimized workflow through effective resource allocation and scheduling adjustments.

McAlaba Foods Corporation

Commissary Head
11.2019 - 03.2022

Job overview

  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked well in a team setting, providing support and guidance.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked effectively in fast-paced environments.

McAlaba Foods Corporation

General Manager for Restaurant Operations
10.2017 - 11.2019

Job overview

  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.

McAlaba Foods Corporation

Quality Assurance Supervisor
06.2016 - 10.2019

Job overview

  • Boosted customer satisfaction by promptly addressing concerns, investigating root causes, and implementing corrective actions.
  • Monitored testing processes, test development and user acceptance testing.
  • Analyzed data from quality metrics to identify trends and opportunities for improvement, driving targeted action plans based on findings.
  • Enhanced team performance by providing regular training, feedback, and guidance to Quality Assurance staff.
  • Conducted risk assessments for proposed changes in processes or materials to evaluate potential impact on product quality and ensure smooth implementation.
  • Reduced defect rates through meticulous inspection and proactive identification of potential issues.

APENA Food Products

Quality Assurance Analyst
04.2013 - 02.2016

Job overview

  • Mentored and coached team members on QA topics and strategies.
  • Supported company in maintaining work environment focused on quality, communication, collaboration, integration, and teamwork.
  • Streamlined QA processes for increased efficiency and reduced time spent on redundant tasks.
  • Participated in regular meetings with cross-functional teams to discuss progress updates, communicate concerns or challenges, and ensure alignment of project goals.
  • Maintained comprehensive knowledge of relevant industry regulations and standards, ensuring compliance throughout the QA process.
  • Conducted training sessions for junior QA analysts, enhancing their skills and knowledge of industry best practices.

GAMA FOODS CORPORATIONS

Assistant Plant Manager
04.2015 - 02.2016

Job overview

  • Improved production efficiency by streamlining processes and implementing lean manufacturing techniques.
  • Championed innovation within the facility by encouraging new ideas from all team members, resulting in the adoption of cutting-edge technologies and best practices.

International Organization for Migration

Volunteer, Document Assessor, Encoder
01.2012 - 03.2012

Job overview

  • Managed workload effectively by prioritizing tasks according to deadlines while maintaining attention to detail in all aspects of the assessment process.
  • Achieved high levels of compliance through regular audits of exemption applications and adherence to established guidelines for qualification determination.

Pepsi-Cola Philippines Product

On-The-Job Trainee
04.2009 - 05.2009

Job overview

  • Learned new materials, processes, and programs quickly.
  • Attended training courses to build understanding of processes, techniques, and industry.

Education

Pilgrim Christian College

Vocational Course from Bread and Pastry Production

University Overview

GPA: With Honors: Best in Presenting Desserts

Mindanao University of Science and Technology

Bachelor of Science from Food Science and Technology
01.2006 - 01.2010

University Overview

Mother Ignacia del Espiritu Santo Night High School

Secondary
01.2002 - 01.2006

University Overview

Kong Hua School

Elementary
01.1996 - 01.2002

University Overview

Skills

Menu development

Educationalattainment

Educationalattainment
Bread and Pastry Production, Best in Presenting Desserts, Pilgrim Christian College, 10/27/18, Bachelor of Science in Food Science and Technology, Mindanao University of Science and Technology, Lapasan, Cagayan de Oro City, Philippines, 06/01/10, Mother Ignacia del Espiritu Santo Night High School, Macasandig, Cagayan de Oro City, Philippines, 06/01/06, Kong Hua School, Kauswagan, Cagayan de Oro City, Philippines, 06/01/02

References

References
  • Ms. Maria Malaya C. Coronada, HRM, Botoys Litson Manok BBQ and Liempo, Cagayan De Oro City, Philippines, 09558547941
  • Analie Caguite, Vp for Luzon Operations, Botoys Litson Manok BBQ and Liempo, Parañaque City, Philippines, 0956-277-4049

Training

Training
  • Communication Management 101: Mastering the fundamentals of effective communication for building strong professional relationship, Online Via MST CONNECT, 08/27/23
  • BOSH for S01, Online via J3 Trainers and Consultant INC., 10/29/20
  • Achieving Sales Excellence, Aim Conference Center, Makati City, 01/30/19
  • Managing Cost & Profits, Astoria Plaza, Pasig City, 01/29/19
  • Usapang 2Ps: Pasahod at Productivity, Grand Caprice Restaurant, Cagayan De Oro City, 11/06/18
  • Strategies and Techniques In Influencing Consumer Decisions, Marco Polo Ortigas, Pasig City, 04/27/18
  • 2018 Food Trends, Menu Costing and Dish Plating, Limketkai Luxe Hotel, Cagayan De Oro City, 06/07/18
  • Service Quality for Key Employment Generators (SQ-KEGS) Creating Error- Free” Service, Botoy’s Rizal Hayes Street, Cagayan De Oro City, 10/20/17
  • The Global Leadership Summit, LOWC Leadership Center, Cagayan De Oro City, 03/10/18
  • Workshop on bookkeeping and basic accounting for non-accountants, 5th floor Conference Hall Polymedic, Kauswagan, Cagayan De Oro City, 09/16/17
  • Basic HACCP Principles, NMIS, Davao, 2015
  • Basics in Micro (Sampling, Preparation, Plating), Genosi, GMC Compound, Felix Ave, Cainta, Rizal, 06/17/14
  • Cleaning and Sanitizing, 111 La Primera Pollo Inc, Brgy Pulong gubat, Balagtas Bulacan, 03/04/14
  • HACCP Training, Genosi, GMC Compound, Felix Ave, Cainta, Rizal, 08/01/13
  • Animal Welfare Training, Genosi, GMC Compound, Felix Ave, Cainta, Rizal, 08/01/13
  • Food Safety Training, ALT Trading, Sta. Rosa, Marilao Bulacan, 08/17/12
  • Basic Life Support, Cardiopulmonary Resuscitation Training for Adult Lay Rescuers, ALT Trading, Sta. Rosa, Marilao Bulacan, 08/01/12
  • First Aid Training Industrial, ALT Trading, Sta. Rosa, Marilao Bulacan, 08/02/12
  • Seminar on GMP-HACCP, Audio-Visual Center, Mindanao University of Science and Technology, 04/03/08
  • Seminar on GMP, Universal Robina Corporation, Misamis Occidental Elsalvador, 06/01/11

Personal Information

Personal Information
  • Age: 35
  • Height: 5'4
  • Weight: 158.73 lbs
  • Citizenship: Filipino
  • Father's Name: Ricardo D. Mando
  • Mother's Name: Eusebia E. Mando
  • Date of Birth: 10/09/89
  • Gender: Female
  • Marital Status: Single
  • Religion: Roman Catholic

Languages

English
Upper intermediate (B2)

Software

Microsoft

Timeline

Commissary Manager
Linkage Foods Ventures
02.2024 - Current
Commissary Head
McAlaba Foods Corporation
11.2019 - 03.2022
General Manager for Restaurant Operations
McAlaba Foods Corporation
10.2017 - 11.2019
Quality Assurance Supervisor
McAlaba Foods Corporation
06.2016 - 10.2019
Assistant Plant Manager
GAMA FOODS CORPORATIONS
04.2015 - 02.2016
Quality Assurance Analyst
APENA Food Products
04.2013 - 02.2016
Volunteer, Document Assessor, Encoder
International Organization for Migration
01.2012 - 03.2012
On-The-Job Trainee
Pepsi-Cola Philippines Product
04.2009 - 05.2009
Mindanao University of Science and Technology
Bachelor of Science from Food Science and Technology
01.2006 - 01.2010
Mother Ignacia del Espiritu Santo Night High School
Secondary
01.2002 - 01.2006
Kong Hua School
Elementary
01.1996 - 01.2002
Production Supervisor
Staples Food Corporation
9 2022 - 02.2024
Pilgrim Christian College
Vocational Course from Bread and Pastry Production
10.2018
Razelle MandoFood Technologist